Clickthru rate on search results increased from 24% to 58% guiding users to resolution before opening a ticket.
91% savings in licensing costs, compared to Google Search Appliance.
"Lucidworks Fusion provided the UI, security, and support we needed to make the move to Solr while minimizing our dependency on IT resources. With our initial success using Solr and Lucidworks, we're moving all of our search applications to Fusion."
Manager, Software Engineering, Red Hat