“New executive hire with 20 years of customer-focused tech experience reaffirms Lucidworks’ dedication to customer success and broader goal of humanizing AI. Berger, who comes from a focused career in digital experiences spanning 20 years with companies like MicroStrategy and RichRelevance, has always been firmly rooted in delivering positive outcomes for customers like Sony, Halliburton, and other Global 2000 organizations. She specializes in ‘finding the thing’ that helps a company spike its business and amplify results. Whether it be in service of colleagues or customers, Berger brings true passion to the Lucidworks team reflecting the organization’s overall goal of humanizing AI.
“‘Amanda is a world-class performer for this role. She’s built decades of consulting and customer success experience with a focus on search, data, and analytics,’ says CEO Will Hayes. ‘I am incredibly excited for what Amanda’s addition means to the company and our customers, as well as the impact the Customer Excellence organization will have on our business as a whole.’