The Forrester Wave™: Cognitive Search, Q3 2021 Report
Cognitive Search is AI-powered search, and Lucidworks is a Leader according to independent analyst firm Forrester. Download the report today to find out how Forrester defines this market, explains the value Cognitive Search offers to enterprises, and evaluates the top Cognitive Search vendors.
According to the Forrester report, “Lucidworks turns data into personalized insights for both employees and customers. Lucidworks Fusion is a comprehensive cognitive search platform designed to satisfy the needs of the world’s largest enterprises.” It goes on to say “Lucidworks has expanded beyond enterprise search for knowledge management to also include specifically designed solutions for digital commerce and customer service.”
In this report you’ll learn:
- The strengths and weaknesses of 13 vendors in this market
- How Lucidworks’ “sweet spot is for enterprises that want a one-stop shop to both implement workplace knowledge search and personalize digital commerce product search and customer service/support”
- Why Lucidworks received the top scores possible in the Connectors, Security, Applications, Tuning, Scale and four other criteria