Retail Trends 2021

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Connected Experiences in a Contactless World

The COVID-19 pandemic has hit retail – especially in-person, in-store – hard. Retailers have moved investments from stores and locations to the online, digital, virtual customer experience to try and keep customers shopping, buying, and connected.

Learn the 5 trends that the world’s top brands are using to stay connected but contactless, including:

  • Why curbside pickup is more popular than ever and isn’t going away any time soon
  • How livestreaming and custom content is driving millions in sales for companies
  • What to consider when adding assisted shopping and augmented reality apps to your customer journey
  • Why these trends aren’t going away once we’re in a post-coronavirus world