Activate: Customer Service

Learn how to improve customer support by giving agents and customers access to information using search and machine learning at Activate Customer Service on Thursday, June 24, 2021. Don’t let customers get lost between site, chat, in-app, phone, in-store and all the various channels used for support and service.

Conference topics include:

• Improve agent effectiveness by giving them the information they need at their fingertips
• Enable customer self-service to deflect calls and reduce call center costs
• Make your customers happier and boost customer loyalty

And much more! Register early to reserve your space. View agenda.