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Activate: Customer Service

Thursday, June 24, 2021
9:00 - 1:00pm PST
4 hours
Virtual ,

Learn how you can connect customers to the contact center in a way that personalizes interactions at Activate Customer Service on June 24. Search and machine learning allow you to both enable customer self-service and improve agent effectiveness, leading to happier customers. Don’t let customers get lost between site, chat, in-app, phone, in-store and all the various channels used for support and service.

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