There’s nothing artificial about intelligence. There is human intelligence — and there is machine assistance. Here’s how they should work together.
“Tuning searches manually not only takes a long time to do, but once you’ve put in a manual curation rule, you have to maintain it as time goes on. A manual process is painful and just not sustainable. ” — Peter Curran, Cirrus10
“Most AI systems, like any computer system, are good at bulk handling. But, though exceptions can be detected, they cannot be properly handled. … in the end, exceptions should be handled by humans.” (CapGemini)