Last year, we launched our inaugural Connector Awards at ACTIVATE, the Search and AI Conference, in Washington, D.C. We presented one award for a Digital Commerce Connector and one for a Digital Workplace Connector. We are proud to share our winners from last year, Viren Patel of PwC and Pankaj Andhale of Nordstromrack.com.
Viren Patel was awarded the 2019 Workplace Connector award for leading his team in providing access to data in various enterprise content sources — including email, cloud storage files, and data lake content — to empower employee and client experiences. Fusion is applied to PwC’s firm-wide enterprise search application to connect 55,000 knowledge workers to the right people, companies, and key documents to help them deliver valuable projects for their clients.
Patel’s team leverages Fusion’s advanced natural language processing and deep learning capabilities to improve the precision and accuracy of search results. With Fusion, PwC’s global workforce has access to a 360-degree view of their customers — uncovering relationships and connections of past work to current projects. Fusion delivers personalized client experiences and increases productivity of consultants and advisors.