COVID-19 has accelerated permanent changes in retail customer behavior. Like the vast majority of apparel brands, you’re now in a race to reinvent your digital playbooks to stay competitive and succeed. If your existing product discovery platform can’t deliver a frictionless, personalized online experience, you will lose customers and risk revenue.
Just like how we’ve helped apparel leaders like KUHL, Nordstrom Rack, and Bluestem, we can help your brand enhance product discovery experiences and increase ecommerce ROI.
Lucidworks leverages machine learning and augmented intelligence to deliver value to every step of the shopper’s experience, from product discovery to purchase to customer service. Lucidworks enables your team to use both pre-built and bring-your-own machine learning models to support personalized search & browse and intent prediction, optimizing the individual customer’s online journey to drive engagement and conversions.