Zero results pages are a dead end for shoppers. Predictive Merchandiser on Lucidworks Fusion helps merchandisers quickly react to shopper behavior to minimize zero results and lost customers.

It’s never too early to start thinking about next year’s holiday shopping season. I’ve compiled five key focus areas that...

When chatting with a brand, customers are looking for instantaneous answers — that's where chatbots come into play. Read more to find out how.