Will Hayes, Author at Lucidworks

Articles by Will Hayes

The 3 Pillars of the Retail Metaverse

CEO Will Hayes shares three guiding principles for brands to bring their retail experience into the metaverse.

Lucidworks Welcomes Diane Honda and Adam Famularo to Board of Directors

The two executives bring decades of experience as transformational and visionary leaders and will help shape Lucidworks’ strategy and growth moving forward.

Introducing Lucidworks New SaaS Platform, Springboard

Learn more about Connected Search, the first available application on Springboard, and our 2022 product roadmap, including updates to Fusion.

Separating CX From EX Is Holding You Back— The Future Is Connected

Brands looking to drive revenue, efficiency, and customer satisfaction should be focusing on connected experiences.

Lucidworks Appoints New CRO to Drive Connected Experiences

Chris Polishuk joins Lucidworks as chief revenue officer to guide development and market adoption of the Connected Experience Cloud.

Search Technology man using his laptop

Industry Leaders Adopt Lucidworks CXC to Drive Better Digital Experiences

Guardian Life Insurance, CDW and KÜHL improved customer experience after adopting Lucidworks Connected Experience Cloud.

The Next Frontier: Connected Experience Cloud

Knowing your customer in each moment and being consistent across channels is difficult. CXC is a category of solutions purpose-built to ensure you’re providing the most relevant, delightful experience across every single channel.

The Four Tenets of Good Leadership According to A Search Nerd

CEO Will Hayes shares unexpected similarities between building a good search engine and being an effective leader. Read on for key takeaways.

Do You Know Your Customer’s Love Language?

Here are three reasons why you should know how your customers rely on the search bar, and how you can use that knowledge to power a more personalized experience.

Learn How Lucidworks is Serving the Virtual Workplace

A new product to help employees self-service, continued market recognition, and a robust product roadmap pave the road ahead for Lucidworks digital workplace focus.

Lucidworks Discusses COVID Response in Webcast with Google Cloud

CEO Will Hayes talks with Google Cloud about how Lucidworks shifted business to support employees, address changing customer needs, and accelerate innovation.

Lucidworks For Digital Commerce: New Decade, Sharper Focus

The recent acquisition of Cirrus10, new ecommerce-specific solutions, and continued market recognition establish a strong foundation for Lucidworks entering 2020.