It’s validating to be recognized for hard work and passion. That’s why we’re thrilled to share that Lucidworks has been listed as a Leader in the Gartner® 2022 Magic Quadrant™ for Insights Engines.
The report ranked Lucidworks’s Fusion technology platform as joint highest in Gartner’s assessment of relevancy evaluation and tuning. The report also ranked Lucidworks joint highest as having the most comprehensive view of the trends reflecting and influencing the insight engines’ market.
“Our mission is to connect people with what they’re looking for in a meaningful way,” said Mike Sinoway, CEO, Lucidworks. “In the process, we’ve turned the search bar into one of the biggest revenue-driving channels in the enterprise. We’re honored to be recognized as a Leader and feel more affirmed than ever in our mission to connect people to what they need and let them discover even more.”
Brands such as Lenovo, Red Hat, and KÜHL rely on Lucidworks to transform digital experiences so that users can find what they’re looking for and discover even more. For example, the first full year Fusion was deployed on Lenovo.com, the annual revenue contribution through search increased by 95%. Lucidworks saw another customer, a major big box retailer, improve search-result relevance significantly with Fusion, resulting in search-influenced orders increasing by 30% and search-influenced order value increasing by 28%.
The Gartner 2022 Magic Quadrant for Insights Engines states, “Relevance is critical for success with insight engines, and Lucidworks scored joint highest in this Magic Quadrant in our assessment of the evaluation and tuning of relevance. Lucidworks’ approach shifts the emphasis from administrators to subject matter experts by automating much of the work using KPIs, supervised learning and business-facing tools.”
What is happening in the large-business search industry, and what problems are search practitioners looking to solve?
Search buyers are clamoring to better deliver a relevant search experience every time, but that is hard to do. Analyst reports, like the Gartner Magic Quadrant, help customers see vendor features and focus, but what also matters is the sectors that vendors serve, and the vendor expertise to support buyer needs in those sectors. Lucidworks serves B2B manufacturing and distribution, retail, financial services, and other large-business sectors. Achieving search relevance quickly is paramount to practitioners in these industries. They need top-line technology—powered by deep learning and the latest AI and ML approaches—combined with experts to drive the right search programs.
Ultimately, Lucidworks seeks to speed up search relevance for the user and clients. For Lucidworks, the race to deliver high relevance is our key strength and passion, and we will continue to challenge practices, models and technology that hold clients back from achieving accelerated relevance.
We pride ourselves on our ability to deliver highly relevant, meaningful search experiences for any end-user. In addition to this recognition, we’re honored to see ourselves counted among the very best in the industry. As Mike Sinoway claimed, this only further affirms our belief in our mission: when you connect people to what they need, good things happen—for the business and the customer.
Download a complimentary copy of the report HERE to learn more about the current landscape of insight engines, what the future holds, and how Lucidworks ranks.
Contact us today to learn how Lucidworks can help your team create powerful search and discovery applications for your customers and employees.