“Lucidworks, the leader in search-driven applications, today announces the hiring of digital customer success veteran and innovator, Amanda Berger, to lead and develop the new Customer Excellence arm of the firm. This business unit will include dedicated teams for Customer Success, Customer Support, Professional Services, and Technical Account & Engagement Management.

“Berger’s hiring and the chartering of the new team signifies Lucidworks’ ongoing dedication to being a customer-focused business that delivers a quality experience throughout the customer journey. Her vision for Lucidworks’ potential to deliver unique and meaningful digital experiences to customers is part of the company’s continued strategy for advancement.”

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