“Machine learning and artificial intelligence are key to delivering high-level experiences that customers now expect, according to Lucidworks CEO Will Hayes, who says it’s capable of delivering Google-like experiences as an out-of-the-box feature of his company’s Fusion search and discovery suite. ‘I want customers to reach this realization that their ultimate user experiences are driven by their data experiences. That’s what makes Google Google and Netflix Netflix,’ Hayes says. ‘Really, every one of the Global 2000 can deliver the same level of sophisticated experiences by using Lucidworks and our suite of products.'”

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