Video: Experience Optimizer: Help Employees Find Relevant Information Faster
Employees want a consumer-like experience at work, where they can easily find relevant information to make decisions and collaborate effectively. But too often, knowledge is siloed and hard to find.
Learn how you can improve employee satisfaction and productivity with personalized, curated experiences (even within a sensitive security infrastructure) using Lucidworks Experience Optimizer, a new solution that helps knowledge managers optimize search relevancy, manage rules, and analyze results.
In this webinar you’ll learn how to:
- Create personalized employee experiences without deep technical expertise
- Optimize relevancy using a drag and drop UI to pin, boost, bury, block and hide specific assets
- Use head-tail analysis to quickly detect and fix poorly performing queries
Learn how Experience Optimizer helps knowledge managers improve employee productivity and time-to-resolution using an intuitive, easy-to-use interface (without involving IT).