Solutions > Use Cases > Digital Content
Increase subscriber engagement with personalized results and recommendations.
Legacy and homebrew content search apps have primitive, limited functionality, no relevancy tuning, and require constant upgrading, licensing and maintenance. Fusion is built on the latest technology stack, enabling you to quickly deploy advanced features across your site including type-ahead, suggestions, recommendations, and more.
Many admins of older search apps end up with thousands of business rules that require manual administration and updating. Fusion captures user behavior and aggregates those signals to continuously refine content recommendations based on topic, past query, or user preference.
If you can’t see what content’s being accessed you don’t know what’s working and what isn’t. Fusion records and aggregates logs, clicks, and other transactions providing dashboards, reports, and immediate real-time insights. Analytics ensure adherence to SLAs and other vendor or partner requirements and can correlate content access and viewing with marketing campaigns and sales initiatives to measure program effectiveness.
Connect to your existing security and authentication mechanism with the Fusion security framework
Create scheduled and ad-hoc reports and alerts based on stakeholder, brand, product, location, end-user and additional roles.
Fusion supports over 32 language packs out of the box and a framework to customize as needed.
Include hierarchical relationships and concepts for comprehensive semantic search capabilities. including conversational search for novice users.
Index over two dozen content sources including XML, JSON, HTML, PDF, databases, intranets, asset repositories, social networks, the public web and the cloud.
Enrich search results based on a user’s past queries, clickstream of similar users, and other behavior.
Provide search capabilities for keywords, synonyms, exact phrase match, ‘more like this’, suggested queries, auto-correction, and natural language processing.
Encourage deeper investigation with categorical navigation across titles and libraries.
Easily find documents with automatic tag, field, and metadata creation.
Fusion grows with you and can easily scale to billions of documents across thousands of nodes.