Your site search is critical to online customer experience and conversion. Returning “zero results” to customers means higher bounce rates, frustrated visitors, and lost revenue. What if you could slash zero-result searches by 91% and increase average order value by 28%, all without re-platforming or lengthy implementation?
In this webinar, you will hear about how a global top-5 retailer achieved this impressive result. You will learn about a low-hanging fruit solution to eliminate zero-result searches and:
- Enhance your online customer experience by showing an inspiring assortment of products, even if you don’t have the exact item a shopper searched for.
- Boost average order values and conversions across the board, whether you’re an auto parts company selling to B2B customers or an apparel retailer showcasing the hottest trends of the season.
- Deliver consistent and improved site search performance over time, without manual rule curation or query fixes.