Today’s top retail trends are all about the customer. Intelligent technologies are being deployed in the retail industry to create delightful and personalized experiences for customers, support omnichannel integration strategies both online and in-store, and increase product visibility.
Collecting the right kind of data to better understand customers is critical to creating a competitive advantage in a crowded retail marketplace, as is powerful search engine functionality. Artificial Intelligence is the key to unlocking personalization that resonates with consumers and transforms the customer experience.
Over the course of the webinar, we will discuss:
- How to develop improved customer personalization strategies using AI capabilities.
- Capturing customer signal data to discover how they’re using your site, searching, and what they’re clicking on.
- How to implement AI-powered search engines that help your customers locate what they want.
- Future trends, such as IoT, personal digital assistants, and 3D printers and scanners, that are positioned to add further disruption to retail.
Ronald van Loon, Top 3 Global AI, Machine Learning, and Big Data Influencer
Jacob Wagner, IT Director from Bluestem Brands
Grant Ingersoll, Lucidworks CTO