No two people are alike. Yet segmentation of shoppers into a few personas is exactly how most digital commerce platforms “personalize” shopping experiences. That’s not personalization. It’s compartmentalization.
Join us for a webinar on Wednesday, June 26 to hear our guest speaker, Forrester Wave author Mike Gualtieri, discuss the importance of cognitive search and provide insights behind the newly published report, The Forrester Wave™: Cognitive Search, Q2 2019, in which Lucidworks is named a Leader.
In this webinar you will learn:
Why firms engaged in digital commerce need true personalization to drive customer loyalty and increase wallet share.
Insights from the Forrester Wave market evaluation covering the 12 companies that matter most in this space.
How cognitive search can help drive higher add-to-cart conversions, average order values, and clickthrough rates.