For many B2B ecommerce practitioners, digital transformation is not just a strategic initiative but an integral part of their operational DNA. This deep integration of digital strategies is pivotal in boosting customer loyalty and driving overall revenue growth.
For companies looking to build or expand their ecommerce presence, this report from DC360 outlines the path to success including:
- Identifying the Right Technology: Choose ecommerce solutions that can scale and adapt to changing business needs.
- Multi-Channel Integration: Utilize various digital sales channels to reach customers where they are.
- Customer-Centric Approach: Ensure that digital tools enhance customer experience and satisfaction.
- Continuous Innovation: Stay ahead of trends and continuously refine your digital strategy to meet evolving market demands.
Ecommerce continues to get nice traction, and our digital footprint continues to expand,” Florness recently remarked. With digital sales nearing 60% of total sales, he added optimistically, “Ultimately, we believe that ends up being 85%.