We surveyed retailers with $100M or more in sales to establish key benchmarks powering site performance.
The future of search and AI and why the data experience is the new customer experience.
Download The Forrester Wave™ Q2 2019 Report
From the global digital workplace to the digital commerce experience, our platform helps companies build powerful search and data discovery solutions for employees and customers.
“6% of e-commerce visits that include engagement with AI-powered recommendations drive 37% of revenue.” (Salesforce)
AI-powered search pulls in multiple dimensions of shoppers to give them what they’re looking for, sometimes before they even know they need it
“One day per working week is wasted by employees searching for information to do their job effectively.” (Interact)
Self-learning systems deliver the right results the first time for increased collaboration, productivity, and insights
Fusion transforms your siloed data into personalized insights unique to each user. Learn more…
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Introducing Lucidworks Fusion 5.0
There’s nothing artificial about intelligence. Augmented intelligence is when AI extends human judgement instead of replacing it.
Learn how machine learning and search engines are an incredible combination for creating powerful experiences for customers and employees.
How clustering and classification algorithms can improve the search experience for your employees and customers.
Underperforming queries aggravate everyone. Head/tail analysis stops it.
Users are constantly telling you what they like and what they don’t. Are you listening?
Some users know exactly what they’re looking for – almost. With every query, facets give every user a more precise set of results.
The best search applications index all of a company’s data so users have one unified search experience.
Personalization is about addressing people by name. Hyper-personalization is figuring out what they really want.
