The Secret
Superpower of The
World's Top Brands

Lucidworks' Fusion Platform powers the search and discovery experience for the world's largest and most successful companies.

request a demo

Lucidworks Solutions

Commerce and Searchandising

Personalize and dynamically curate shopper experience

Customer Service and Case Resolutions

Connect agents and customers, personalize interactions

Workplace Search

Help employees be more informed and effective at their jobs

Neural Hybrid Search™

Neural Networks + Lexical Search + Semantic Search

A unique search methodology that analyzes the meaning associated with keywords to provide more accurate and relevant results for a more intelligent search experience.

AI + Lucidworks

Use AI For Search In Highly Practical Ways

Lucidworks orchestrates AI, LLM, and ML integrations and commercial applications, with the necessary controls, guardrails, security trimmings, and grounding for effective results.

Dynamic Pricing™

Make Complex Price And Product Data Searchable At Scale

Finally, a way to search price and product catalog data that scales. No extra database calls are required for search queries, and sorting, faceting, and filtering are all search enabled.

Make Search a Superpower™

Take the mystery out of being the best in your industry.

Lucidworks Fusion Platform + search experts accelerate your path to success. Whether your focus is improving your employee experience (EX), customer experience (CX), or digital experience (DX), success is accelerated by an impactful search experience (SX) powered by a partnership with Lucidworks. Your business will flourish when your commerce, service, and workplace search becomes your superpower.

Fusion Accolades

A Leader

Lucidworks was named a leader in the 2022 Gartner Magic Quadrant for Insight Engines.

391% ROI

Forrester Total Economic Impact for Lucidworks 2023: $13.9M net present value, <6 months payback

Trillions

of documents indexed for the world's biggest organizations

5 out of 10

50% of the top U.S. online retailers use Lucidworks

The latest from Lucidworks

BLOG

Generative AI: A Field Guide

We take a realist’s look at the excitement around generative AI and share what brands should be focusing on.

Read More

BLOG

5 Takeaways From the World’s Largest Generative AI Study

What are the biggest interests and concerns that global leaders have about generative AI? We asked, and they answered.

Read More

BLOG

How Lucidworks Fusion and Generative AI Enhance Knowledge Management

Continuing from our demonstration of Fusion and ChatGPT enhancing commerce, VP of Sales Engineering Brian Land covers how Fusion and generative AI can improve employee experience.

Read More

Lucidworks Industries

Retail

Supercharge buyer search and browse experience, personalize the shopper journey, increase conversions

Financial Services

Empower employees, advisors, and agents with relevant information by role

B2B Manufacturing

Support customer lifecycle from product discovery through field agent support

B2B Commerce and Distribution

Deliver buyer-specific purchasing experiences, power peer-to-peer marketplaces

Healthcare

Enable your entire healthcare ecosystem with compliant, easy-to-navigate search experiences

Government and Public Sector

Turn data into permissioned insights for more effective actions.

Contact Us

Ready to create better experiences in the moment? Contact us today to learn how Lucidworks can help you gather insights across all your customers’ touchpoints to deliver better outcomes across commerce, customer service, and your workplace.