Make chatbot experiences feel more human.

Smart Answers on Lucidworks Fusion brings the power of deep learning to helpdesk and customer support self-service.

2020 Connector Award Nominations Now Open!

The Connector Awards recognize innovative leaders using the Lucidworks Fusion platform to create personalized connected experiences for their customers and employees.

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Gartner Report: Using Conversational AI Middleware to Build Chatbots and Virtual Assistants

Machine learning—used across systems—provides better answers and reduces customization costs.

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The COVID-19 Question: Can Digital Replace Real-Life?

Five ways to build trust, improve transparency, and increase retention with digital experiences.

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The technology behind AI Search for the world's largest brands.

AI-Powered Search Solutions

From the global digital workplace to the digital commerce experience, our platform helps companies build powerful search and data discovery solutions for employees and customers.

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For Digital Commerce

“6% of e-commerce visits that include engagement with AI-powered recommendations drive 37% of revenue.” (Salesforce)

AI-powered search pulls in multiple dimensions of shoppers to give them what they’re looking for, sometimes before they even know they need it

MORE ABOUT DIGITAL COMMERCE

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For the Digital Workplace

“One day per working week is wasted by employees searching for information to do their job effectively.” (Interact)

Self-learning systems deliver the right results the first time for increased collaboration, productivity, and insights

MORE ABOUT DIGITAL WORKPLACE

Events and Resources

Featured eBook

Enterprise Search Buyer’s Guide

Wonder How Your Search Stacks Up?

2019 eCommerce Retailers Benchmark Survey

Featured eBook

IDC Empowering Digital Workplace

Five Ways Fusion Enhances the Value of a Hadoop Data Lake

Question Answering Systems: How Search Engines Answer Questions Right Away

Elements of AI-Powered Search

Augmented Intelligence

There’s nothing artificial about intelligence. Augmented intelligence is when AI extends human judgement instead of replacing it.

Machine Learning

Learn how machine learning and search engines are an incredible combination for creating powerful experiences for customers and employees.

Clustering & Classification

How clustering and classification algorithms can improve the search experience for your employees and customers.

Query Analysis

Underperforming queries aggravate everyone. Head/tail analysis stops it.

Natural Language Search

What if we could talk to computers in the same way we talk to people. Natural language search gets you there.

Signal Capture & User Behavior

Users are constantly telling you what they like and what they don’t. Are you listening?

Faceting

Some users know exactly what they’re looking for – almost. With every query, facets give every user a more precise set of results.

Indexing

The best search applications index all of a company’s data so users have one unified search experience.

Hyper-Personalization

Personalization is about addressing people by name. Hyper-personalization is figuring out what they really want.

Lucidworks Named a Leader in Cognitive Search

Download The Forrester Wave™ Q2 2019 Report

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Forrester Wave 2019 reports Lucidworks as a leader

Ready to create amazing AI-powered apps?

Contact us today to learn how Fusion can help you and our team build search and data discovery that dazzle your customers and empower your employees.

Explore the Lucidworks Fusion Platform

Lucidworks Fusion is the data discovery platform that gives users contextual, personally relevant search results and proactive recommendations with artificial intelligence that augments their human intelligence. Millions of users can discover insights at the moment they have a question, without any training, and even across billions of documents or records.


Data Ingest & Prep	Server & Storage	Intent Prediction	App Creation
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