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Use these resources to learn how to take the first steps toward using Lucidworks.

The Next Frontier: Connected Experience Cloud

Knowing your customer in each moment and being consistent across channels is difficult. CXC is a category of solutions purpose-built to ensure you’re providing the most relevant, delightful experience across every single channel.

Ecommerce Search Trends: Your Two Biggest Nightmares

Are the latest ecommerce search trends keeping you up at night? Here's how to sleep better at night.

The COVID-19 Contact Crunch: More Questions & Fewer Available Agents

VP of Product Marketing, Justin Sears, recaps a conversation with Matt Wujciak for Customer Contact Week 2020

Featured Articles

Your Zero Results Report Is a Goldmine, Never Null Again!

The most persistent shoppers won’t stop at a “No Results” page. Here’s what you can learn from them and your null results queries.

How To Navigate the “Black Friday” of Knowledge Management

The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.

3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.

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Featured eBooks

Gartner Report: 10 Things COVID-19 Will Change In Digital Commerce

Connected Experiences Are Personalized Experiences

Retail Trends 2021

Case Study: Death of the No Results Query

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