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    Lucidworks Resources Center

    The latest research, expertise, and recommendations to build a better digital experience for your customers and employees.

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    Lucidworks Fusion provides the enterprise-grade capabilities needed to design, develop, and deploy powerful search apps at any scale.

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    Use these resources to learn how to take the first steps toward using Lucidworks.

    Blog

    The Next Frontier: Connected Experience Cloud

    Knowing your customer in each moment and being consistent across channels is difficult. CXC is a category of solutions purpose-built to ensure you’re providing the most relevant, delightful experience across every single channel.
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    Blog

    Ecommerce Search Trends: Your Two Biggest Nightmares

    Are the latest ecommerce search trends keeping you up at night? Here's how to sleep better at night.
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    Blog

    The COVID-19 Contact Crunch: More Questions & Fewer Available Agents

    VP of Product Marketing, Justin Sears, recaps a conversation with Matt Wujciak for Customer Contact Week 2020
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    Featured Articles

    Blog

    Your Zero Results Report Is a Goldmine, Never Null Again!

    The most persistent shoppers won’t stop at a “No Results” page. Here’s what you can learn from them and your null results queries.
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    Blog

    How To Navigate the “Black Friday” of Knowledge Management

    The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.
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    Blog

    3 Things You Should Be Doing for Your Customer Support Agents

    Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.
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    Featured Webinars & Events

    Webinar

    On Demand: Fix Dead-End Searches and Boost Ecommerce Conversions

    On Demand
    Deliver personalized shopping experiences customers expect. If shoppers can’t find what they’re looking for in the moment, they’ll shop somewhere else.
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    Webinar

    On-Demand: Top Ecommerce Trends in 2022

    On Demand
    Deliver personalized shopping experiences customers expect. If shoppers can’t find what they’re looking for in the moment, they’ll shop somewhere else. Keep them browsing, buying, and connected.
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    Webinar

    On-Demand: Get Your S**rch Together in 2022

    On Demand
    Search should be easy, delivering relevant content with the push of a button. That hasn’t been the case–until now.
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    Connected Experiences Are Personalized Experiences

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    Retail Trends

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    Case Study: Death of the No Results Query

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