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Lucidworks Resources Center

The latest research, expertise, and recommendations to build a better digital experience for your customers and employees.

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Use these resources to learn how to take the first steps toward using Lucidworks.

The Next Frontier: Connected Experience Cloud

Knowing your customer in each moment and being consistent across channels is difficult. CXC is a category of solutions purpose-built to ensure you’re providing the most relevant, delightful experience across every single channel.

Ecommerce Search Trends: Your Two Biggest Nightmares

Are the latest ecommerce search trends keeping you up at night? Here's how to sleep better at night.

The COVID-19 Contact Crunch: More Questions & Fewer Available Agents

VP of Product Marketing, Justin Sears, recaps a conversation with Matt Wujciak for Customer Contact Week 2020

Featured Articles

Your Zero Results Report Is a Goldmine, Never Null Again!

The most persistent shoppers won’t stop at a “No Results” page. Here’s what you can learn from them and your null results queries.

How To Navigate the “Black Friday” of Knowledge Management

The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.

3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.

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Featured Webinars & Events

On Demand: Fix Dead-End Searches and Boost Ecommerce Conversions

Deliver personalized shopping experiences customers expect. If shoppers can’t find what they’re looking for in the moment, they’ll shop somewhere else.

On-Demand: Top Ecommerce Trends in 2022

Deliver personalized shopping experiences customers expect. If shoppers can’t find what they’re looking for in the moment, they’ll shop somewhere else. Keep them browsing, buying, and connected.

On-Demand: Get Your S**rch Together in 2022

Search should be easy, delivering relevant content with the push of a button. That hasn’t been the case–until now.

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Featured Videos

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Featured eBooks

Connected Experiences Are Personalized Experiences

Retail Trends

Case Study: Death of the No Results Query

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