Lucidworks Named a Leader in 2024 Gartner®️ Magic Quadrant™️ for Search and Product Discovery – READ MORE

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Retail

Accelerate Your Retail Search and Product Discovery Experience

Make shopping, product discovery, and buying more intuitive and personalized with hyper-modern technology and expert guidance from Lucidworks

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Revolutionize Your Retail Experience Delivery

Consumers demand quick and seamless online experiences. Lucidworks understands retailer challenges in delivering relevant and personalized search results that engage customers. With Lucidworks’ advanced retail search capabilities, you can take commerce to new heights and ensure that your customers find exactly what they’re looking for.

Unleash Lucidworks Fusion

At the core of our retail search and product discovery solutions lies Lucidworks Fusion Platform, a state-of-the-art tech stack built to revolutionize how businesses harness their data. With Fusion, you can unlock the full potential of your data and create a highly personalized shopping experience for your customers.

All channels

Lucidworks improves the shopping experience everywhere by deploying federated search across products, content, images, video, reviews, files, documents, and self-service areas.

Lucidworks Fusion powers product discovery in retail

Searchandise Perfect Product Assortments

Drive higher user engagement and AOV with engaging commerce pages at scale. Personalize shopper experiences by  curating relevance rules and page layouts with an intuitive front-end merchandising tool.

Advanced Search Capabilities with ML and AI

Say goodbye to frustrating searches that yield irrelevant or inaccurate results. Employ cutting-edge machine learning algorithms and NLP to deliver precise and relevant search results—even when faced with complex terms, phrases, and misspellings. 

Dynamic, Personalized Ranking

Drive higher revenue lift from browse and navigation elements with Smart RankTM technology. Automatically rank recalled results, facets, category pages, and navigation elements based user behavior, context, region, job role, and operating industry. 

Visual Search

Capture your customers’ attention with our innovative visual search feature. Empower shoppers to simply upload an image or take a photo to find visually similar products from your inventory. Enhance discovery and create a more interactive and engaging shopping experience.

Intelligent Recommendations

Leverage the power of AI-driven recommendations to showcase personalized product suggestions, cross-sells, and upsells. By understanding customer preferences and behavior, Fusion enables you to drive conversion rates and increase average order values.

Seamless Integrations

Fusion offers seamless integrations and connectors to all important retail systems, including major retail management systems, disparate data systems, and ERPs.

Expert Guidance Every Step of the Way

Implementing retail search and product discovery solutions can be a complex endeavor. That’s why Lucidworks goes beyond providing just powerful technology—our team of seasoned experts is here to guide you through the process.

 

From initial consultation and system integration to ongoing support and optimization, our experts (in-house or through one of our certified partners) can ensure that you achieve maximum results and a seamless implementation experience.

Step 1

Consulting and Strategy

Our team will work closely with you to understand your unique business needs, assess your data ecosystem, and develop a tailored strategy to achieve your goals. We’ll help you define a roadmap for success and ensure you’re equipped with the right tools and best practices.

Step 2

Integration and Deployment

With Lucidworks’ expertise, seamlessly integrate our retail search and product discovery solutions into your existing infrastructure. Our team will handle all the technical aspects, ensuring a smooth deployment and minimizing disruption to your business operations.

Step 3

Ongoing Support and Optimization

Lucidworks is committed to your long-term success. Our experts will provide continuous support, monitor system performance, and fine-tune your solution to ensure your business is always delivering the best possible search and discovery experience for your customers.

Lucidworks Accolades

A Leader

Lucidworks was named a leader in the 2024 Gartner Magic Quadrant for Search & Product Discovery.

391% ROI

Forrester Total Economic Impact for Lucidworks 2023: $13.9M net present value, <6 months payback

Trillions

of documents indexed for the world's biggest organizations

5 out of 10

50% of the top U.S. online retailers use Lucidworks

Customer Case Studies

Increase Conversions and AOV

Lucidworks helps customers easily find relevant products using search, leading to higher conversion rates, and increases in add-to-carts and order value.

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Create Personalized, Contextual Experiences

With Lucidworks Fusion, Goop reduced their time to resolve search issues from weeks to minutes. Using signals from customers, including purchases, browsing behavior, queries, and preferences, Goop can quickly fine-tune search to provide relevant search results and recommendations.

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Grow Revenue YoY

Revenue grew 40% YoY, relevancy increased, and the search experience improved dramatically after KÜHL deployed Lucidworks Fusion.

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Make Search A Superpower

Lucidworks uses advanced search and deep learning to make data easily accessible, helping people find what they need and discover even more. Contact us today to learn how Lucidworks can create a best-in-class experience for your customers, employees, and support agents.

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