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Lucidworks surveyed shoppers to understand how the pandemic has impacted online shopping and how shoppers respond to recommendations and inventory-based notifications for consumer electronics products.
A majority of shoppers (55%) have found a specific item they wanted often or always out of stock online, according to a survey by Lucidworks.
The data released Tuesday by Lucidworks shows online shoppers are open to recommendations if stock is low on certain items, but advanced site search can help consumers find alternatives.
A consumer survey from Lucidworks found that 76 percent of shoppers say they’ll "sometimes or always" buy a substitute item.
Respondents said there has been a noticeable uptick in “out-of-stock” messages during the pandemic, but they are open to relevant substitutions that match their taste, preferred fit, and price range.
The survey report outlines consumer preferences and behaviors around online apparel shopping during the pandemic.
It’s three times more common for a grocery item to be out of stock today than pre-pandemic and buying a different brand of the same product isn’t always viable.
It’s been over two years since the start of the pandemic.Though significant improvements have been made along the way, there are still some lingering pain points.
Online grocery retailers can leverage a few key technology solutions to help ensure browsers convert into buyers.