CUSTOMER STORIES

Unlock the secret superpower that drives the world's most successful brands to the top

Lucidworks delivers powerful search and discovery experiences for global industry leaders.

95%

Increase in revenue

Lenovo saw a 95% increase in annual revenue through search when Lucidworks was implemented.

“Usage of popular search terms is up 150% and customers using search find an optimized and accelerated buying journey.”

Jan Forisch, Technical Analyst, Oriflame

“When we made it easier for customers to find what they’re looking for, our business performance improved dramatically.”

Gloria Canales, Chief Digital Officer, Coppel

“We finally had a system that understood not just the words, but the way our customers use them. That’s what made the difference.”

Nilesh Parekh, Distrelec’s Search Product Owner

“We don’t have to go in and validate that results are good, our customers are telling us the results are good.”

Marc Desormeau, Global Search Lead, Lenovo

Awards

Superstars of Search Winners 2025

Search Superhero

Mouser turned a 44-million-item catalog into an AI-powered, mission-critical search experience. Engineers get instant, precise results for part numbers and intuitive guidance for open-ended queries—fast, reliable, and designed for technical depth.

Read how they did it

Innovation

Coppel reimagined retail search around how shoppers actually speak. AI-driven classification and tuned relevance ensure everyday terms—“smart TV,” “running shoes”—lead straight to results, speeding discovery and boosting conversions.

See the results

Business Transformation

TE Connectivity transformed search into a continuous discovery layer. AI and behavioral signals guide engineers from query to confident action, reducing dead ends, accelerating validation, and driving stronger conversions.

Explore TE’s success

Superstars of Search: Ryan Finley

“I don’t need to see gimmicks and gizmos in AI. What I need to see is AI that actually helps me do my every day, day-to-day job within Search. That is something a Lucidworks can provide.”

Ryan Finley, Sr. Manager of E-Commerce Search and Findability – Ferguson Read the Story

Manufacturing

Distrelec

Distrelec made a vast technical catalog easy to navigate—helping engineers find the right parts faster and buy with confidence. Explore the Lucidworks search playbook behind their lift in relevance and conversion.

Manufacturing

Lenovo

Lenovo personalized customers’ search results and improved relevancy with Lucidworks’ machine learning capabilities and out-of-the-box tools.

Commerce

Oriflame

Oriflame, a global beauty and wellness company, enhanced its e-commerce search experience with Lucidworks’ AI-powered platform, achieving a 150% increase in search term usage.

Technology

STMicroelectronics

STMicroelectronics chose Lucidworks for its strength in handling distributed, unstructured, and legacy data with ease.

Financial Services

Morgan Stanley

How one of the world’s leading financial institutions uses AI to serve consistent information across multiple channels to 15,000 financial…

Technology

Celerate

Learn how Celerate empowers professional associations with engaging search using Lucidworks Fusion.

Featured Story: Lenovo

“We’ve had some dramatic growth. The results that we’ve had with Lucidworks are nothing short of astounding.”

-Marc Desormeau, Global Search Lead, Lenovo Read the Story