B2C SOLUTIONSAI-powered product discovery that drives conversions—in weeks, not months.Meet the B2C Core Package. Deliver personalized, seamless shopping experiences that help customers find what they need. Simple.
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AI-driven packaged customer engagement solutions—built just for B2C.
Today’s shoppers seek memorable experiences. Poor search drives them away—Forrester reports 68% won’t return to sites with bad search.
The Lucidworks B2C Core Package delivers AI-powered personalization and real-time insights for unique shopping experiences. By optimizing marketing automation and customer analytics, retailers boost conversions and revenue growth.
With Lucidworks, retailers eliminate manual rules, improve product discovery, and turn clicks into conversions.
Transform more clicks into conversions.
Turn shopper intent into conversions
Know what your customers want before they do. Capture real-time behavioral signals to anticipate search intent, track buying patterns, and personalize engagement at every touchpoint.
Deliver smarter, faster product discovery
Smarter search. Seamless discovery.
Neural Hybrid Search™ combines AI-powered semantic understanding with keyword precision, ensuring faster, more intuitive product discovery that keeps customers engaged.
Break down silos and unify your commerce data
One connected system. Limitless possibilities. Integrate CRM, ERP, PIM, and other commerce data sources to provide real-time updates on pricing, inventory, and customer-specific product catalogs.
Empower merchandisers with AI-driven control
Optimize product discovery with ease.
With Commerce Studio, merchandisers can boost, bury, pin, and customize search results, ensuring optimized product rankings, promotions, and recommendations.
Gain full visibility into search performance
Make data-backed merchandising decisions.
Through Analytics Studio, track search effectiveness, user interactions, and conversion trends to continuously refine customer experiences and drive revenue.
Launch faster with expert support
Deploy with confidence. Scale with ease.
Lucidworks’ deployment specialists help retailers go live quickly, reducing project risks and ensuring long-term success through optimized AI-driven search solutions.
Real ways retailers use our AI-powered B2C commerce solutions.
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AI-Driven Merchandising Control
A leading retailer uses Commerce Studio to curate product displays, boost key items, and optimize promotions without manual rule creation. With AI-driven customer engagement, merchandisers gain full control over search rankings, seasonal campaigns, and category visibility, ensuring high-value products stand out.
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E-commerce Product Discovery
A global e-commerce brand enhances B2C e-commerce personalization with Neural Hybrid Search™, combining semantic understanding with keyword precision. Shoppers receive more relevant results, autocomplete suggestions, and typo corrections, reducing friction in the search experience and increasing conversions.
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Automated Customer Support and Engagement
A major electronics retailer improves AI-driven customer engagement by leveraging AI-powered query understanding to intercept low-performing and zero-result searches. With Commerce Studio, support teams ensure shoppers always find relevant products and information, reducing abandoned searches and improving satisfaction.
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B2C Marketing Automation
A beauty and wellness brand implements B2C marketing automation by using consumer insights and analytics from Analytics Studio. The brand dynamically adjusts promotions, email campaigns, and product recommendations based on real-time shopper behavior, improving engagement and campaign ROI.
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Loyalty and Retention Strategies
A home goods retailer strengthens B2C customer loyalty programs with predictive analytics from Analytics Studio. By tracking customer preferences, past purchases, and engagement trends, they deliver personalized rewards, targeted promotions, and exclusive product recommendations.
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Real-Time Search Performance Optimization
A national retail chain uses Analytics Studio to monitor search performance and conversion rates in real time. By leveraging consumer insights and analytics, the retailer refines product discovery strategies and continuously improves B2C e-commerce personalization for better customer engagement.
The ultimate commerce tool: Commerce Studio.
Lucidworks Core Packages deliver everything B2C organizations need to fast-track enterprise search relevance and analysis—including Neural Hybrid Search, Advanced Analytics, and Commerce Studio—helping you double your conversion rates with the same enterprise-grade search used by the world’s top brands.
See for yourself why Commerce Studio is a must have for any B2C Commerce company.
“The transformation for us has been growing the audience from in the low tens of thousands…to an audience in the tens of millions where you still don’t want to lose that personal touch, you want to make sure that machines can nominate, but humans can validate the content that we have.”
Juan Paul Ramirez, CTO, Goop
Forrester's Total Economic Impact™ study revealed that Lucidworks customers achieved a 391% ROI over three years, with a payback period of less than six months.
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REI leveraged Lucidworks to create personalized customer experiences that increased product discovery and drove significant revenue growth during peak seasons.
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One of the world's top five retailers reduced zero-results queries by 91% and increased search-influenced order value by 28% using Lucidworks' semantic vector search.
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We're with you every step of the way.
We support you through every part of your journey, a distinctive advantage of working with Lucidworks. Our global expert teams advise in search and digital program design, relevance improvement and optimization, B2B and B2C ROI, and full lifecycle implementation and support. Technology is essential, but so are the people who partner with you for your success.
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