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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Ecommerce Search Trends: Your Two Biggest Nightmares

Are the latest ecommerce search trends keeping you up at night? Here's how to sleep better at night.

3 Keys to Enhance Your Online Customer Journey with AI

How artificial intelligence can deliver a personalized online experience.

Discovering a Whole New Way to Shop: The Recommerce Explosion

The recommerce renaissance has arrived. Here's how brands of all kinds are adapting their digital commerce strategies for it.

Why Query Routing is the New Frontier of Onsite Search

Search is becoming more complicated and solutions to one problem won’t necessarily solve others. Here’s how query routing helps.

New Survey Report: How to Connect With Consumer Electronics Lovers in 2022

Lucidworks surveyed shoppers who research and purchase consumer electronics online to understand their preferences, interests, and flexibility around supply chain shortages.

New Survey Report: How to Delight Online Apparel Shoppers

Lucidworks surveyed consumers who shop for apparel and clothing online to understand how supply chain challenges are impacting shopper behavior.

5 Considerations for Replatforming Your Ecommerce

If it’s time for your brand to replatform its ecommerce solution, here’s what should take priority.

New Survey Report: Online Grocery Shopping in 2022

Lucidworks surveyed consumers who shop for groceries online to understand how supply chain challenges are impacting shopper behavior.

Empower Merchandisers to Make the Most of the Customer Experience

Put merchandisers in the driver's seat to build the best possible digital experience for your valued customers.

The 3 Pillars of the Retail Metaverse

CEO Will Hayes shares three guiding principles for brands to bring their retail experience into the metaverse.

3 Critical Capabilities of Stellar Site Search

Be sure your platform is giving users an engaging and memorable search experience with these make-or-break features.

Is Your Ecommerce Strategy Keeping You Awake at Night?

What brands should know about optimizing and personalizing online shopping experiences for their customers.

Hotels’ Unexpected Revenue Driver: Customer Service

With recent advances in technology, hotel CTOs have an opportunity to transform customer service from a reactive cost center to a proactive revenue driver.

How A Top Travel & Leisure Brand Stepped Up Its Website Game with Lucidworks

With a goal to be the top travel and leisure company worldwide, one well-known hotel brand had to reinvent itself. Here’s how Lucidworks supported its journey.