Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Ecommerce Search Trends: Your Two Biggest Nightmares

Are the latest ecommerce search trends keeping you up at night? Here's how to sleep better at night.

4 Quick Ways to Audit Your Site Ahead of the Holiday Shopping Season

Here are a few big wins you can score ahead of the holidays. Use this to make your to-do list, check it twice, and we promise your holidays will be nice.

Survey Reveals Online and Pandemic-Influenced Shopping Habits

The pandemic has influenced how people approach online shopping in many ways. Here's how brands can be ready.

How to Transform Your Call Center into a Profit Center

Promote under-adopted amenities, reduce friction in booking and empower support agents with ways to upsell.

Moving Your Infrastructure to the Cloud is No Longer A Nice-To-Have

Cloud infrastructure presents a number of benefits to enterprise search - and to an entire tech stack. These are the most crucial to help you transform your business.

Keynote Speakers and Agenda for Virtual Activate 2021

This year’s keynote and guest speakers focus on connected experiences and the human side of digital transformation.

4 Lessons Online Shoppers Taught Us in 2021

Our consumer survey revealed surprising attitudes toward online shopping experiences. Here’s what brands should know.

The Four Keys to Brand Loyalty for Online-First Shoppers

Digital shoppers have more options than ever before. Here are four strategies for keeping customers coming back to your digital storefront.

Behind the Design of the Lucidworks Brand Refresh

A deep dive into our thought process and the meaning behind each element of the the Lucidworks brand refresh.

3 Pillars of a Powerful B2B Ecommerce Experience

We run through the top 3 must-haves whether you’re acquiring a new B2B Ecommerce Experience platform or enhancing your existing one.

Food for Thought: Do Shoppers Miss Roaming the Aisles?

A survey reveals that grocery stores are one of the few places shoppers are eager to return to. Here’s how to continue filling their carts, online and in-person.

What Is Intelligent Search and How Does It Work?

A brief overview of how intelligent search understands intent and enhances discovery.

4 Digital Experience Strategies You Need to Consider

Crafting impactful digital experiences that delight customers and employees can be daunting. Here's where brands can get started.

10 Considerations for Choosing an Adobe Search & Promote Alternative

Search has moved beyond simple keywords to delivering personalized digital experiences. Here's what to consider when replacing Adobe Search & Promote.