Blog

Survey Reveals Online and Pandemic-Influenced Shopping Habits

The pandemic has influenced how people approach online shopping in many ways. Here's how brands can be ready.
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Blog

How to Transform Your Call Center into a Profit Center

Promote under-adopted amenities, reduce friction in booking and empower support agents with ways to upsell.
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Blog

Moving Your Infrastructure to the Cloud is No Longer A Nice-To-Have

Cloud infrastructure presents a number of benefits to enterprise search - and to an entire tech stack. These are the most crucial to help you transform your business.
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Blog

Keynote Speakers and Agenda for Virtual Activate 2021

This year’s keynote and guest speakers focus on connected experiences and the human side of digital transformation.
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Blog

4 Lessons Online Shoppers Taught Us in 2021

Our consumer survey revealed surprising attitudes toward online shopping experiences. Here’s what brands should know.
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Blog

The Four Keys to Brand Loyalty for Online-First Shoppers

Digital shoppers have more options than ever before. Here are four strategies for keeping customers coming back to your digital storefront.
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Blog

Behind the Design of the Lucidworks Brand Refresh

A deep dive into our thought process and the meaning behind each element of the the Lucidworks brand refresh.
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Blog

3 Pillars of a Powerful B2B Ecommerce Experience

We run through the top 3 must-haves whether you’re acquiring a new B2B Ecommerce Experience platform or enhancing your existing one.
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Blog

Food for Thought: Do Shoppers Miss Roaming the Aisles?

A survey reveals that grocery stores are one of the few places shoppers are eager to return to. Here’s how to continue filling their carts, online and in-person.
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Blog

What Is Intelligent Search and How Does It Work?

A brief overview of how intelligent search understands intent and enhances discovery.
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Blog

4 Digital Experience Strategies You Need to Consider

Crafting impactful digital experiences that delight customers and employees can be daunting. Here's where brands can get started.
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Blog

10 Considerations for Choosing an Adobe Search & Promote Alternative

Search has moved beyond simple keywords to delivering personalized digital experiences. Here's what to consider when replacing Adobe Search & Promote.
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