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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Ecommerce Search Trends: Your Two Biggest Nightmares

Are the latest ecommerce search trends keeping you up at night? Here's how to sleep better at night.

3 Keys to Enhance Your Online Customer Journey with AI

How artificial intelligence can deliver a personalized online experience.

What Is a Knowledge Management System?

You know you need a knowledge management system, but how do you build it? Here are the systems, technology and KPIs that make KM work.

Vector Space Retrieval Models for E-Commerce

Grid Dynamics shares the benefits of expanding the coverage of machine learning models to the core part of the search workflow.

3 Key Takeaways from ACTIVATE 2022

ACTIVATE 2022 had an incredible set of speakers and audience turnout this year. Here are a few of the most important themes discussed.

Welcome to Lucidworks CEO Mike Sinoway and CMO Troy Monney

Together, Mike and Troy bring years of experience in SaaS and ecommerce to Lucidworks. Here’s what they think about joining the team.

Agenda Preview for Virtual ACTIVATE 2022

Best selling author and brand leadership expert Denise Lee Yohn will keynote, with sessions from Kaiser Permanente, CDW and Grid Dynamics.

A Search Recipe for Grocers: Ingredients for Success in eCommerce

Utilize these strategies to ensure your grocery brand's ecommerce experiences leave the right impression with grocery shoppers.

3 B2B Challenges Solved With Search

In the midst of incredible ecommerce growth, here’s how search can aid B2B ecommerce brands wanting to compete.

3 Ways to Optimize Costs, Grow Revenue, and Improve CX in B2B Commerce

Growth and competition are heating up the B2B commerce space. Here's how businesses can use digital channels to stand out.

ACTIVATE Conference 2022: Call for Submissions

The annual Activate Conference continues virtually in 2022, and submissions for speakers are now open.

How To Be Your Customer’s Final Stop for Travel Booking

Lucidworks surveyed travelers to learn more about their hospitality and travel booking preferences. Here’s what we learned.

New Fusion Look, Who Dis?

We've updated our Fusion branding to better align with our vision and message at Lucidworks. This is what's new.

What Is Site Search and How Does It Work?

Every website experience revolves around search. Here’s how site search works and why it is so important.