Upcoming event October 14: Activate, the Search and AI Conference REGISTER NOW

Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Ecommerce Search Trends: Your Two Biggest Nightmares

A deep dive into our thought process and the meaning behind each element of the the Lucidworks brand refresh.

4 Quick Ways to Audit Your Site Ahead of the Holiday Shopping Season

A deep dive into our thought process and the meaning behind each element of the the Lucidworks brand refresh.

Behind the Design of the Lucidworks Brand Refresh

A deep dive into our thought process and the meaning behind each element of the the Lucidworks brand refresh.

3 Pillars of a Powerful B2B Ecommerce Experience

We run through the top 3 must-haves whether you’re acquiring a new B2B Ecommerce Experience platform or enhancing your existing one.

Food for Thought: Do Shoppers Miss Roaming the Aisles?

A survey reveals that grocery stores are one of the few places shoppers are eager to return to. Here’s how to continue filling their carts, online and in-person.

What Is Intelligent Search and How Does It Work?

A brief overview of how intelligent search understands intent and enhances discovery.

4 Digital Experience Strategies You Need to Consider

Crafting impactful digital experiences that delight customers and employees can be daunting. Here's where brands can get started.

10 Considerations for Choosing an Adobe Search & Promote Alternative

Search has moved beyond simple keywords to delivering personalized digital experiences. Here's what to consider when replacing Adobe Search & Promote.

How to Keep Shoppers Loyal

Online-only shoppers have more options available to them than ever before. Here’s how to make your brand stand out in the crowd and keep customers coming back.

How to Increase Ecommerce Conversion Rates with Signals

Signals are powerful indicators of what customers want. Here's how brands can use signals with machine learning models to improve conversion.

How to Capture Chatbots’ Untapped Potential

Shoppers are turning to chatbots for more than customer service. Here's how to make your chatbot the intelligent, well-rounded conversational app that consumers expect.

Activate Conference 2021: Call for Submissions

The annual Activate Conference continues virtually in 2021, and submissions for speakers are now open.

Lucidworks Experts Weigh In on the Power of Connected Experiences

Our team shared their thoughts on the five critical elements of creating a connected experience that delights customers, empowers employees, and enhances the experience for both.

The Good, the Bad and the Ugly: A History of Customer Service

Customer service has a wild history rooted in the boom of innovation that came with the Industrial Revolution. The ebbs and flows of the industry are closely tied to the economic crests and troughs of American consumerism as a whole. Join us on the journey.