Analyst Reports, Commerce

Find the Perfect Fit: Shoppers’ Online Search for Apparel in 2022

Our global survey of consumers reveals the secret to keeping shoppers buying apparel online.
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Analyst Reports, Commerce

Ecommerce Trends 2022

Deliver more meaningful digital experiences and stay connected to your customer through these innovative ecommerce trends.
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Analyst Reports, Commerce

Shoppers Stay Hungry Online: Groceries on the Internet in 2022

Our global survey of consumers reveals the secret to keeping shoppers buying groceries online.
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Analyst Reports, Site Search

2022 Gartner® Critical Capabilities for Insight Engines

Lucidworks is leader in external website search use case.
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Ebooks, Site Search

Site Search Buyer’s Guide

Everything you need to know to get faster, better search for your website.
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Case Studies, Commerce

Case Study: From a Hotel to a Destination, Becoming a One-stop Hospitality Shop

With a goal to be the top travel and leisure company worldwide, one well-known family of hotels had to reinvent itself — starting with its website.
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Commerce, Ebooks

Report: B2B Technology Roadmaps for Digital Growth

Learn about new industry trends and disruptors that B2B tech investments should address
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Analyst Reports, Commerce

Gartner® Critical Capabilities for Insight Engines

Lucidworks named a Leader in site search use case encompassing advanced digital commerce functionality.
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Customer Service, Ebooks

State of Customer Service 2021

How contact center agents experience customer service and how to transform the contact center into a revenue center.
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Activate Product Discovery
Commerce, Customer Service, Workplace

Activate 2021 (On-Demand)

Learn how to deliver connected digital experiences using search and AI.
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Analyst Reports, Customer Service, Site Search

Improve Customer Self-Service Adoption

How AI-enabled automation is transforming the customer self-service experience.
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Customer Service, Ebooks

Build Customer Loyalty in the Moment

Create deeply connected experiences for every customer by understanding intent in real time.
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