Report: Lucidworks Named a Leader in Forrester Wave for Cognitive Search
All you need to know when evaluating vendors for product discovery, knowledge management, and customer service.
Activate Customer Service (On-Demand)
Connect the customer to the contact center in a way that personalizes interactions, improves customer satisfaction, and reduces agent attrition.
Survey Reveals That Shoppers Want Connected Experiences to Meet Their Needs at Every Moment
Results of our survey of US and UK consumers to learn more about shopper behavior online and in-store and plans for post-pandemic shopping.
Demo Video: See How Lucidworks Fusion Personalizes KÜHL’s Ecommerce Experience
How Lucidworks Fusion for Ecommerce improves site search, personalization, and merchandising.
Adopt AI For Personalization Safely And Smartly To Win European Customers
When using customer data to train algorithms, European firms must prioritize and categorize their personalization techniques by assessing the risks and value of the algorithms and data used by each.
Gartner Critical Capabilities for Insight Engines
What Insight Engine Buyers Need to Know Insight Engines are powerful tools that proactively deliver insights to employees and customers, and are applicable to a variety of use cases. These tools represent an important investment for enterprises undergoing digital transformation,
The Business Impact Of Digital Experience Technology Is Profitable Growth
Because you’ve focused on your customers’ digital interactions and outcomes, your digital experience technology investments directly drive the growth and profit of your company.
Infographic: Deliver Personalized Experiences by Understanding Consumer Intent
The latest research into how the world’s biggest organizations are using customer intent to deliver personalized customer experiences.
Infographic: Survive the Cyber 5
5 ways for retailers to survive the biggest and busiest shopping weekend of the year.
Case Study: Death of the No Results Query
How one of the world’s top five retailers used Lucidworks Never Null to increase AOV by 28% and decrease zero results queries by 91%.
Optimising Search on Retail Sites
Learn the top key features to drive conversion rates, and turn every new digital shopper into a long-term and satisfied customer.
Gartner Report: 10 Things COVID-19 Will Change In Digital Commerce
COVID-19 triggered an urgent requirement for organizations. Learn how to adjust to these permanent changes in consumer buying behavior.