COMMERCEAI-powered e-commerce that turns clicks into customers.We help online retailers create personalized shopping experiences, driving revenue and delighting customers at every touchpoint.
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Provide dynamic, personalized shopping experiences that convert.
In today’s crowded retail world, simply having products online isn’t enough anymore.
Lucidworks transforms standard online stores into smart shopping experiences that understand what each customer is looking for. Our AI-powered e-commerce tools learn from how people shop, helping you show them products they’ll actually want.
With intelligent merchandising for retail built in, we help you understand what your customers are trying to find, anticipate what they might want next, and create shopping experiences that keep them coming back.
Here’s what makes our approach to AI for retail and commerce different.
AI-powered e-commerce and product discovery
Help them find what they want—faster. Deliver hyper-relevant product recommendations and intuitive search experiences across all shopping channels. Increase conversion rates and average order value by helping shoppers find the perfect products.
Commerce conversion engine
Data-driven merchandising that converts shoppers to buyers. Create dynamic product displays with our drag-and-drop interface while gaining shopper behavior insights. Optimize strategies in real-time, increase order values, and drive repeat purchases through personalization—no coding required.
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Ready-to-deploy solution packages
Get fast results with proven templates. Jump-start your AI search transformation with pre-configured packages designed for both B2B and B2C businesses. Implement in weeks instead of months and see immediate improvements in findability, conversions, and user satisfaction.
Real world examples of B2B and B2C retailers using Lucidworks.
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Product Recommendations
A fashion retailer uses Lucidworks to deliver personalized product recommendations, increasing average order value by 25%.
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Personalized Promotions
A grocery chain uses Lucidworks to deliver targeted promotions based on shopper purchase history, increasing redemption rates by 20%.
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Conversational Commerce
A beauty brand implements an AI-powered chatbot to provide personalized product recommendations and answer customer questions, improving customer satisfaction scores by 20%.
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Visual Search
A home goods retailer deploys visual search, allowing customers to find products by uploading images, increasing product discovery by 30%.
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Real-Time Inventory Optimization
An electronics retailer leverages AI to predict demand and optimize inventory levels, reducing stockouts by 15%.
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Search Result Optimization
A B2B parts supply company uses Lucidworks to help customers find exact parts from complex catalogs, reducing search time by 40%.
“We’ve had some dramatic growth. The results that we’ve had with Lucidworks are nothing short of astounding.”
Marc Desormeau, Global Search Lead, Lenovo
Forrester's Total Economic Impact study revealed that Lucidworks customers achieved a 391% ROI over three years, with a payback period of less than six months.
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A leading activewear brand achieved 28% increase in click-to-cart while reducing query response times by 50% with Lucidworks.
See How They Did It
One of the world's top five retailers reduced zero-results queries by 91% and increased search-influenced order value by 28% using Lucidworks' semantic vector search.
Explore Their StrategyEvolving shopper trends require urgent approach changes in commerce search and product discovery.
AI is your new shopping buddy.
Shoppers are increasingly turning to generative AI platforms like ChatGPT for product discovery, asking complex questions and expecting instant, conversational recommendations. This requires AI-powered e-commerce platforms to provide more intuitive AI-powered search and guidance.
Mobile mania continues.
Shoppers are glued to their phones, expecting seamless, lightning-fast mobile experiences. From browsing to checkout, mobile-first design and optimized performance are crucial for capturing sales.
Guided selling is the future.
Forget endless scrolling! Buyers crave guided, personalized shopping experiences, wanting interactive tools and quizzes to narrow down choices and find their perfect product match. Personalized paths to purchase are becoming the new norm.
Expert Services
We're with you every step of the way.
We support you through every part of your journey, a distinctive advantage of working with Lucidworks.
Our global expert teams advise in search and digital program design, relevance improvement and optimization, B2B and B2C ROI, and full lifecycle implementation and support.
Technology is essential, but so are the people who partner with you for your success.
