Interactive Q&A: Making complex products simple.
Interactive Q&A: Making complex products simple.
See it in action: See how Interactive Q&A can transform a typical PDP into an engaging experience where customers can ask natural questions and get instant, accurate answers about specifications, compatibility, and features.
Lucidworks AI App Studio delivers custom AI app development without the technical complexity. Our low-code AI platform means business teams can deploy intelligent product experiences in hours, not months.

Your AI toolkit: Built for business teams.
Low-code AI platform
Innovation without the coding bootcamp.
Rapidly prototype and deploy AI solutions with minimal coding required.
Pre-built AI solutions
Ready-to-go AI power.
Deploy ready-to-use AI solutions for everyday business challenges—immediately.
Rapid AI prototyping
Test and iterate quickly.
Bring your AI ideas to life with rapid prototyping tools.
Interactive Q&A agent
Your product expert, always available.
Deploy intelligent Q&A experiences that understand customer questions and provide accurate answers from your product data.
AI solution templates
Jumpstart your AI journey.
Choose from a library of pre-built AI solutions for Q&A systems, support chats, product recommendations, and more.
AI agents embedded anywhere
Works with your existing setup.
Add Interactive Q&A to any product page, regardless of your current platform or tech stack.
Fundamental ways people use Interactive Q&A today.
Complex B2B catalogs
Industrial suppliers use Interactive Q&A to help customers navigate technical specifications and compatibility requirements, reducing support team workload while improving customer satisfaction.
Consumer electronics retailers
Shoppers get instant answers about product features and setup requirements, reducing returns, support tickets, and pre-purchase inquiries.
Home improvement stores
Customers get immediate guidance on sizing, compatibility, and installation without staff intervention, allowing sales teams to focus on high-value consultations.
Automotive parts suppliers
Interactive Q&A eliminates back-and-forth emails about part compatibility, reducing order processing time and support overhead.
Medical device companies
Healthcare professionals find compliance information and technical specifications instantly, reducing the burden on technical support specialists.
Furniture and appliances
Customers resolve questions about dimensions, care instructions, and installation independently, decreasing support volume and increasing purchase confidence.
Real examples:
- Industrial equipment buyers ask, “Is this compatible with my current setup?”
- Home improvement shoppers wonder, “What tools do I need for installation?”
- Tech buyers ask, “How does this compare to [competitor model]?”
Business impact:
- Free up your support team to handle complex issues while AI handles routine product questions
- Reduce pre-sales inquiry volume by 40-60% with instant, accurate answers
- Convert more browsers to buyers by eliminating the research friction

"We saw a 7% decrease in support case creation for customers who were given the self-solve homepage… customers are really motivated to self-solve."
Manikandan Sivanesan, Principal Software Engineer, Red Hat

Companies using Lucidworks solutions saw nearly 4x return on their investment within three years, according to Forrester's study. They started seeing payback in less than six months.
See the NumbersSee how Red Hat achieved a 311% increase in self-solve rate and deflected over 2,700 support cases using Lucidworks AI-powered search.
Read the Full Case StudyOriflame uses AI-powered search to understand intent across 50+ languages, boosting widespread search term usage by 150% and creating personalized experiences for expert resellers and casual beauty shoppers.
Explore Global AI Solutions
Works with your existing tech stack.
No platform requirements. Interactive Q&A works independently—you don’t need to be an existing Lucidworks customer or change your current systems.
SaaS
The Lucidworks Platform: A modern no-code platform with the power and tools for business, search, and digital teams to create, manage, and optimize search and product discovery. Solutions are available for agencies or B2B and B2C companies in any industry. Fast implementation, continually updated, secure, and scalable.
On-Premise
Lucidworks Fusion Platform:
A self-hosted platform with everything business, search, and digital teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry or agency. Ultimate control and flexibility, secure, updated, scalable.
Hybrid-SaaS
The best of the Lucidworks self-hosted platform, combined with secure access to the Lucidworks SaaS Platform for additional key features. This provides everything business, search, and digital teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry or agency. Flexible, secure, updated, and scalable.
Expert Services
We're with you every step of the way.
We support you through every part of your journey, a distinctive advantage of working with Lucidworks. Our global expert teams advise in search and digital program design, relevance improvement and optimization, B2B and B2C ROI, and full lifecycle implementation and support. Technology is essential, but so are the people who partner with you for your success.
Get Expert Support