GUIDED SELLING AI AGENT
Boost conversions with AI-powered guided selling.
Turn product search into a personalized conversation that helps shoppers find exactly what they need — faster, smarter, and with confidence.
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Turn complex catalogs into simple journeys
The Lucidworks Guided Selling AI Agent acts as a digital personal shopper, guiding users through large or complex product catalogs with ease. Instead of relying on filters and guesswork, it uses AI-driven dialogue and intelligent recommendations to narrow options in real time based on preferences, attributes, and behavior.
Shoppers can ask natural questions — “What’s best for hiking in cold weather?” or “Which fits my budget?” — and receive personalized, data-grounded recommendations instantly.
Built for eCommerce personalization and powered by Lucidworks search and discovery AI, the Guided Selling Agent delivers an interactive experience that converts curiosity into confident purchases.
Key components
Conversational Product Guidance
Engages users through natural, human-like dialogue to understand their needs and refine product choices dynamically.
AI-Driven Recommendations
Leverages behavioral data, product attributes, and search context to serve relevant, personalized recommendations in real time.
Commerce-Aware Intelligence
Understands product hierarchies, compatibility, and pricing logic to tailor results across large or complex catalogs.
Dynamic Preference Refinement
As shoppers interact, the agent adjusts recommendations instantly—learning from choices, feedback, and browsing patterns.
Multimodal Understanding
Combines text, image, and vector signals to interpret user intent and deliver smarter, context-aware product suggestions.
Seamless Integration with Lucidworks’ Core Package
Easily deployable within Lucidworks Commerce experiences—enhancing existing search, browse, and recommendation workflows.
Real ways companies see a difference with the the Guided Selling AI Agent
- Higher conversions, happier customers
Shoppers get personalized guidance that leads to faster, more confident purchases.
- Simplified product discovery
Turns overwhelming catalogs into clear, conversational journeys tailored to user needs.
- Reduced friction and bounce
Replaces complex filter menus and static results with interactive, human-like experiences.
- Increased basket size
Contextual recommendations encourage add-ons and complementary purchases.
- Consistent cross-channel experiences
Unified data and AI ensure consistent guidance across web, mobile, and in-store interactions.
Lucidworks guided selling AI agent features and functions
| Key Component | Function / Technology Used | Value Proposition |
|---|---|---|
| Conversational product guidance | Engages users through natural, human-like dialogue. | Understands their needs and dynamically refines product choices. |
| AI-driven recommendations | Serves relevant, personalized recommendations in real time. | Leverages behavioral data, product attributes, and search context. |
| Commerce-aware intelligence | Understands product hierarchies, compatibility, and pricing logic. | Tailors results across large or complex catalogs. |
| Dynamic preference refinement | Adjusts recommendations instantly as shoppers interact. | Learns from choices, feedback, and browsing patterns. |
| Multimodal understanding | Combines text, image, and vector signals. | Interprets user intent and delivers smarter, context-aware product suggestions. |
| Seamless integration with Lucidworks’ core package | Easily deployable within Lucidworks Commerce experiences. | Enhances existing search, browse, and recommendation workflows. |
Key performance improvements using Lucidworks
+8%
Expected ROI lift
14%
Reduction in manual effort
391%
ROI lift with Lucidworks (Forrester Research)
We strive to make the search experience optimized for each user. Working with Lucidworks and using Lucidworks AI helps us propel the search experience forward faster.
Leading global financial services firm
According to Forrester's Total Economic Impact assessment, organizations implementing Lucidworks AI-powered solutions realized a 391% ROI within three years, recouping their initial investment in under six months.
Explore ROI Report
New Pig worked with Lucidworks to deploy AI for matching customer search intent with relevant products even when industry terminology differed from customer language, improving search results and identifying new product opportunities.
Let AI Do the Work
Oriflame boosted search clicks 150% with AI, leveraging Lucidworks to understand customer intent across 50+ languages, dramatically improving search relevancy for beauty experts and general consumers.
Discover AI-Powered RelevanceYour deployment, your way.
Only Lucidworks gives you this many ways to set up your solution. You choose what works for your business now and what will grow with you in the future—no forcing you into a one-size-fits-all approach.
SaaS
A modern no-code platform with everything business, search, and digital teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry. Fast deployment, continually updated, secure, and scalable with automatic feature updates.
Self-Hosted
A self-hosted platform with everything business, search, and digital teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry. Ultimate control, secure, scalable, and customizable to your environment.
Hybrid-SaaS
A combined solution offering our self-hosted platform with secure access to additional SaaS features. Everything teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry. Flexible, secure, and scalable deployment options.
Expert Services
We're with you every step of the way.
We support you through every part of your journey, a distinctive advantage of working with Lucidworks.
Our global expert teams advise in search and digital program design, relevance improvement and optimization, B2B and B2C ROI, and full lifecycle implementation and support.
Technology is essential, but so are the people who partner with you for your success.
