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Lucidworks Connected Experience Cloud

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Video: Maximize Search’s Impact on UX by Upgrading to Fusion 5

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Video: Sunset Endeca and Adopt AI to Exceed Customer Expectations

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Never Null

Never Null Explainer Video: Say Goodbye to Zero Results Searches

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Leverage Semantic Search to Get Answers in the First Position

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Three Customer Avatars You Can Retain Through Knowledge Management Practices

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Data-Led Decision Making for Customer Service Pain Points

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Call Deflection and Agent Effectiveness in Salesforce

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Scaling Security with Google Cloud Platform

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How the Right Tech Stack Empowers Your Support Agents

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Creating a More Empathetic CX by Connecting Data Across Support Touchpoints

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Utilizing an Outcome-Based Approach For Customer Service

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Video: Translating Insight Into Action: Recommendations to Know, Win and Retain Customers

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Video: Tightly Align Digital Experience Strategy and Technology Investments to Fuel Profitable Growth

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Demo Video: How Lucidworks Fusion Personalizes KÜHL’s Ecommerce Experience

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Video: Leverage AI for Next Generation Employee Experience

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Video: Say Goodbye to Zero-Result Searches and Boost Conversions

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Video: Alleviate Customer Service Pain Points with Data from User Interactions

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Lucidworks & IMRG Quickfire Q&A – Retail Product Discovery

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Lucidworks & IMRG – Best-In-Class Retail Product Discovery

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Redefining Product Discovery: Improve Your Entire Customer Journey

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Product Discovery is About Goals, Not Queries

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Need to Solve for Zero Results? Introducing Never Null

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Semantic Search for Digital Commerce

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Real-Time Connections Using Smart Answers

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Take A Hyper-Personalized Approach To Commerce With Acquia DXP

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The Path from Consumer Analytics to Data Science

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How Personalization Beats Segmentation to Create the Next Best Experience

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Video: Build Your Customer Journey with Predictive Merchandiser

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Learn What Your B2B Customers Want, an Interview with CDW

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