Case Study: Death of the No Results Query

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How one of the world’s top five retailers used Lucidworks Never Null to increase AOV by 28%

Shoppers expect to find the products they need with little effort. Retailers must have a solution that interprets intent and provides the perfect product assortment – and more importantly, never ever returns a zero results page.

Learn how one of the world’s top five retailers solved this problem:
  • How this top retailer used semantic vector search to increase AOV by 28%
  • Why this reduced zero-results queries by 91% with an 30% increase in search-influenced orders
  • How using behavior signals to train search models can continually tune and improve search results