Lucidworks Ranked #1 in Website Use Case and #2 in Digital Workplace
The Gartner Critical Capabilities for Insight Engines Report
The Gartner Critical Capabilities for Insight Engines, a companion report to the Magic Quadrant™, provides deeper analysis into insight engine offerings based on how their key capabilities align with strategic business applications.
In the latest December 2022 report, Lucidworks placed the highest for the External (Website) Search use case and second as a solution for Digital Workplace use case.
Get the Critical Capabilities for Insight Engines report to learn about the key capabilities brands need to deliver relevant, personalized, customer and employee experiences with insight engine solutions.
Considering how to transform your digital experience for customers and employees? Read about how Lucidworks Fusion can help you:
- Connect search, browse, and personalization, like how we’ve helped Crate & Barrel, Lenovo, Goop, and others.
- Enrich ecommerce experiences with add-on applications like Predictive Merchandiser which empowers merchandisers with a low-code, intuitive UI while Smart Answers brings a seamless customer service experience via intelligent chatbot augmentation
- Integrate with web content management and digital experience platforms to deliver a seamless shopper journey
Gartner, Critical Capabilities for Insight Engines, 15 December 2022, Stephen Emmott, et. Al.
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