Advanced ecommerce search and personalization engine for increased conversions and higher average order value. Learn more…
Contact center software for better call deflection, increased agent effectiveness, and happier customers. Learn more…
Enterprise search and findability for deeper insights and more productive employees. Learn more…
There’s nothing artificial about intelligence. Augmented intelligence is when AI extends human judgment instead of replacing it.
Learn how machine learning and search engines are a incredible combination for creating powerful experiences for customers and employees.
How clustering and classification algorithms can improve the search experience for your employees and customers.
Underperforming queries aggravate everyone. Head/tail analysis stops it.
Users are constantly telling you what they like and what they don’t. Are you listening?
Some users know exactly what they’re looking for – almost. With every query, facets give every user a more precise set of results.
The best search applications index all of a company’s data so users have one unified search experience.
Personalization is about addressing people by name. Hyper-personalization is figuring out what they really want.
Every vendor these days says, “New! Now with AI!” But only a few actually deliver true AI and machine learning capabilities. Let’s zoom out to understand what those capabilities are, how they impact the user in their search journey, and how AI-powered search can create immense value for businesses.
It seems everything is fortified with AI these days. But that fortification can mean sending your data to a black box. Find out the risks — and what you can do.
