Lucidworks AI-powered search indexes everything — quickly.
But Machines are Lousy at:
So you can have the machine present your experts with the best choices — and let them make the decision.
Advanced ecommerce search and personalization engine for increased conversions and higher average order value. Learn more…
Contact center software for better call deflection, increased agent effectiveness, and happier customers. Learn more…
Enterprise search and findability for deeper insights and more productive employees. Learn more…
Augmenting human intelligence with AI leverages both AI’s superhuman advantages and humans’ advantages over AI to quickly create substantial business value. - Forrester
Nearly ⅔ shoppers hate search experiences – here’s why – and what you can do to change it.
Managing portfolios of thousands of clients is tough. Here’s how AI suggests the next best action!
Use machine learning to analyze data and detect patterns at superhuman scale and leverage automation to act at superhuman speed. Leverage human expertise to go beyond the confines of existing data to make the best judgment calls.
Big data and search are forever intertwined as organizations address the unique challenges of storing, scaling, and making accessible huge amounts of data. This ebook looks at the past, present, and future of search tech for both consumers and the enterprise.
There’s nothing artificial about intelligence. Augmented intelligence is when AI extends human judgment instead of replacing it.
Learn how machine learning and search engines are a incredible combination for creating powerful experiences for customers and employees.
How clustering and classification algorithms can improve the search experience for your employees and customers.
Underperforming queries aggravate everyone. Head/tail analysis stops it.
Users are constantly telling you what they like and what they don’t. Are you listening?
Some users know exactly what they’re looking for – almost. With every query, facets give every user a more precise set of results.
The best search applications index all of a company’s data so users have one unified search experience.
Personalization is about addressing people by name. Hyper-personalization is figuring out what they really want.
