Lucidworks Fusion gives users contextual, personally relevant search results and proactive recommendations via integrated artificial intelligence. This tees up the domain specialists to use their vast expertise to boost results. The result?
Millions of users can discover insights at the moment they have a question, even across billions of documents or records.
App Studio gives you a comprehensive suite of modular components that can be configured to deliver personal insights, with context uniquely relevant to each user. Learn more about Fusion App Studio.
AI and machine learning to predict user intent and give employees the insights they need, when they need them. Learn more about Fusion AI.
Fusion can precisely personalize queries using signals from:
Learn more about how Fusion uses data to hyper-personalize every customer experience.
“6% of e-commerce visits that include engagement with AI-powered recommendations drive 37% of revenue.” (Salesforce)
Hyper-personalization helps shoppers find exactly what they want, faster and easily.
“13% access more than 11 systems to get the information they have to have to do their jobs.” (IDC)
Hyper-personalization gets users to the right answer faster, for full context and insight.
Finding the right personalization engine is confusing. Here are the “must-haves” to make sure you can offer 1:1 hyper-personalized suggestions to your customers.
Index and search every document and database up to and including right… now.
Search billions of diverse records from millions of concurrent users with sub-second response times.
While many companies have scored a few modest successes with their personalization experiments and initiatives, few know how to do it on a large and consistent scale across all channels.”
- McKinsey & Company
There’s nothing artificial about intelligence. Augmented intelligence is when AI extends human judgement instead of replacing it.
Learn how machine learning and search engines are a incredible combination for creating powerful experiences for customers and employees.
How clustering and classification algorithms can improve the search experience for your employees and customers.
Underperforming queries aggravate everyone. Head/tail analysis stops it.
Users are constantly telling you what they like and what they don’t. Are you listening?
Some users know exactly what they’re looking for – almost. With every query, facets give every user a more precise set of results.
The best search applications index all of a company’s data so users have one unified search experience.
Personalization is about addressing people by name. Hyper-personalization is figuring out what they really want.
