“Multi-channel purchases are up 38% while store-only purchases are down 20% in the past several years.” — UPS
Shoppers want to see everything that’s available. Indexing your product catalog data and unifying it with ERP, CRM, POS data streams provides a unified omnichannel shopping experience — that keeps shoppers coming back for more.
“60% of knowledge workers access four or more systems on a regular basis. 13% access more than 11 systems to get the information they [need] to do their jobs. — IDC
A superior search experience goes beyond simply scaling, security, and access and indexes every data source and uses the power of AI to connect workers to the insights they need.
Ingest and parse documents and data in popular formats including PDFs, text, email, SharePoint, Microsoft Office apps, CSV, ZIP, HTML, JSON, and XML.
Connect, index, and query and JDBC-compliant databases for delta queries, nested queries, and relational joins.
Connect to your favorite NoSQL store and index for ad hoc queries, ranges, graphs, primary key lookups, and other complex query types.
Connectors to over 100 data sources support nearly 500 data formats, including databases, intranets, network drives, SharePoint, CRM systems, support tickets, the public web, and the cloud.
There’s nothing artificial about intelligence. Augmented intelligence is when AI extends human judgment instead of replacing it.
Machine learning and search engines are a incredible combination for creating powerful experiences for customers and employees.
How clustering and classification algorithms can improve the search experience for your employees and customers.
Underperforming queries aggravate everyone. Head/tail analysis stops it.
Users are constantly telling you what they like and what they don’t. Are you listening? Predict user intent by applying signals.
The best search applications index all of a company’s data so users have one unified search experience.
Personalization is about addressing people by name. Hyper-personalization is figuring out what they really want.
What if we could talk to computers in the same way we talk to people. Natural language search gets you there.