Search and discovery is table stakes for staying competitive in today’s digital landscape. According to Forrester, 68% of customers won’t return to a site with a poor search experience. Lucidworks’ B2C Core Package enables organizations to quickly modernize their search and discovery capabilities with preconfigured tools that deliver immediate value.

Introducing the B2C Core Package

Developed by search experts to offer everything B2C needs for modern search that pays

Introducing the B2C Core Package

Neural Hybrid Search for eCommerce

Our ecommerce search solution eliminates complexity, delivering fast, accurate, and intuitive product discovery experiences right from deployment.

Neural Hybrid Search for eCommerce

Find

Find

Deliver fast, accurate results with our AI search software and intelligent capabilities.

With Neural Hybrid Search, combine semantic understanding and keyword precision for unmatched relevance. Features like Autocomplete & Typeahead suggest results as users type, while Synonym Detection expands queries with related terms. Spell Check keeps searches seamless by correcting misspellings automatically.

Boost

Boost

Optimize product discovery and result relevance with preconfigured scoring and boosting technology.

Relevance Scoring ensures the most critical results appear first, while Field-Level Boosting prioritizes key fields like product names or descriptions for more accurate rankings.

Navigate

Navigate

Simplify discovery with intuitive filtering and browsing tools.

Keyword Facets organize results by relevant terms, while Range Facets allow users to filter by numerical or date ranges, such as price, size, or availability.

Streamlined Data Acquisition

Connect, organize, and activate your data to build a complete retail search platform.

Streamlined Data Acquisition

Connect

Connect

Create a unified ecommerce search experience across sources.

Integrate diverse datasets into a single, unified system. Support for structured and unstructured data ensures no critical information is left out, creating a foundation for a comprehensive search experience.

Organize

Organize

Structure and enrich your data to enhance product findability.

Prebuilt data models organize key business data, including Product Details for eCommerce, Customer Profiles for personalization, and Retail Records for tracking. Automated enrichment processes like tagging, categorization, and metadata extraction make your data more intelligent and search-ready.

Activate

Activate

Turn raw data into real-time, actionable insights.

Streamline ingestion and indexing processes to make data immediately available for search and analysis. Lucidworks’ pre-configured pipelines ensure that enriched data powers advanced discovery experiences and accelerate time-to-value.

Optimize Product Discovery with Smart Merchandising Tools

Empower business users to control, optimize, and personalize search experiences.

Optimize Product Discovery with Smart Merchandising Tools

Curate

Curate

Seamless merchandising with an intuitive interface.

Take charge of search and browse results with tools like Visual Rule-Building and the powerful Visual Editor. Dynamically pin, boost, block, or bury products using simple drag-and-drop controls, ensuring alignment with business goals without technical complexity.

Optimize

Optimize

Maximize performance to drive measurable revenue growth.

Leverage Inline Performance Metrics to monitor search performance, conversions, and revenue in real time. Gain insights into trends, optimize results with Query Optimization and Ranking Insights, and ensure every search strategy delivers measurable value.

Personalize

Personalize

Adapt experiences to meet business goals.

Whether targeting seasonal trends, high-margin products, or personalized results, Commerce Studio supports Merchandising Rules Management, AI-powered Query Rewrites, and Inventory-Based Optimization. Deliver tailored, relevant experiences that drive engagement and conversions.

Retail Search Analytics That Drive Revenue

Lucidworks Analytics delivers real-time visibility and actionable data to monitor, refine, and measure search performance—transforming insights into measurable business impact.

Retail Search Analytics That Drive Revenue

Monitor

Monitor

Gain real-time visibility into search performance.

Track key metrics like query performance, conversions, and revenue with Inline Performance Metrics. Understand how users interact with search, spot trends, and identify opportunities for improvement—all in real-time.

Measure

Measure

Achieve impact with clear, actionable insights.

Track the success of search strategies with detailed performance reporting. Understand how optimizations drive user engagement, conversions, and revenue, empowering teams to showcase ROI and guide future strategy.

Leading Retail Search Solution Trusted by Top Brands

Lucidworks works with the world’s largest retailers and can help you grow your business by making your search and product discovery a strength to grow your reputation—and revenue.

Frequently Asked Questions

How does the B2C Core Package improve search performance?

As an AI-powered retail search solution, it improves ecommerce search conversion through Neural Hybrid Search™, which understands both technical specifications and buyer language. Organizations typically see a 15% increase in conversions and 91% reduction in failed searches.

How does the B2C Core Package improve search performance?

As an AI-powered retail search solution, it improves ecommerce search conversion through Neural Hybrid Search™, which understands both technical specifications and buyer language. Organizations typically see a 15% increase in conversions and 91% reduction in failed searches.

What analytics capabilities are included?

Through Analytics Studio, the B2C Core Package provides retail search analytics essential for monitoring and improving performance. Track key metrics like failed searches, conversion rates, and revenue impact. These insights help you optimize product discovery and demonstrate ROI from your ecommerce search platform investment.

How does Commerce Studio enhance the B2C Core Package?

Commerce Studio adds powerful visual merchandising tools to optimize product discovery. Business users can create merchandising rules, manage seasonal promotions, and adjust product rankings – all through an intuitive interface designed specifically for retail teams. The B2C Core Package includes essential Commerce Studio features with options to expand capabilities as your needs grow.

How quickly can retailers implement the solution?

Most retail teams deploy our ecommerce optimization software within weeks, not months, thanks to pre-configured B2C templates and expert deployment services. This accelerated timeline helps reduce project risks by 30%.

How does the platform handle complex retail catalogs?

Our ecommerce search solution connects and organizes product specifications across large SKU counts into a unified, searchable experience. Pre-built data models ensure accurate, relevant results across all content types, while Commerce Studio tools help merchandisers manage and optimize how products appear in search results.

What makes the B2C Core Package future-ready?

The package prepares retailers for the evolution of search through a scalable architecture. As your needs grow, you can expand your Commerce Studio and Analytics Studio capabilities to support conversational AI commerce, multimodal search retail, and advanced personalization – while maintaining complete control over the search experience.

How can I learn more?

Request a demo to see how our ecommerce search platform for retailers can transform your online digital experience, including a preview of Commerce Studio and Analytics Studio capabilities included in the B2C Core Package.

How Leading Retailers Transform Their Online Digital Experience

“We never had to guess what should have been achieved and what was coming next… the Lucidworks team was available to us to make sure that they were answering questions as needed.”

- Aaron Veit, Crate & Barrel

“Lucidworks AI-powered search will be a game changer for us, providing personalized experiences for different customer groups and delivering more relevant results by understanding intent.”

- Jan Forisch, Oriflame

“The transformation for us has been growing the audience from in the low tens of thousands…to an audience in the tens of millions… you want to make sure that machines can nominate, but humans can validate the content that we have.”

- Juan Paul Ramirez, goop

50% of the top U.S. online retailers use Lucidworks

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“The results we’ve had with Lucidworks are nothing short of astounding.”

- Marc Desormeau, Lenovo

391% Positive ROI with Lucidworks Search

- Forrester Total Economic Impact (TEI) Study

Make Search A Superpower

Lucidworks uses advanced search and deep learning to make data easily accessible, helping people find what they need and discover even more. Contact us today to learn how Lucidworks can create a best-in-class experience for your customers, employees, and support agents.

Contact Us Today