Activate 2020, the Lucidworks annual search and AI conference is happening virtually this year on September 24th from 9am to 3pm PT. It’s not too late to register so you can join over 1,000 attendees and choose between 45 sessions on visionary business strategies, technical deep dives, and real-world case studies presented by some of the brightest minds in search, data science, IT, digital transformation, and ecommerce.

Whether acting as a customer or employee, all of us want our digital experiences to feel effortless, natural, and personal. Learn how you can use search and AI to unlock value from data so you can understand people’s needs, preferences, and intent across channels, then personalize every digital moment for your customers or employees.


We can’t wait to host everyone (virtually) and share dozens of technical talks, and case studies for technology and business leaders sharing best practices on how to leverage AI-powered search. You can check out the full agenda here. Keep scrolling to see some of the highlights to help you build your personal agenda.

Keynotes From the Best in the Business

Activate 2020 is kicking off with keynote speakers who share a vision for connected customer experiences that unite data, systems, and teams across the organization to power best-in-class digital experiences.

In addition to the exciting keynotes shown above, Lucidworks customers, partners, and internal experts will share their work in machine learning, cloud infrastructure, and natural language processing.

Hear Digital Commerce Case Studies

This year’s Activate features Fusion digital commerce case studies from Lenovo (“Connecting Customers with Search”), CDW (“Delivering Omnichannel B2B Ecommerce Search with Fusion at CDW”), and REI (“A Weighty Conversation about Sku Availability Relevance Tuning at REI”). Also, be sure to attend Lucidworks talks on “Scalable & Proactive Ecommerce Business Operations”, “Maximize and Extend Your Machine Learning Capabilities with Signals in Fusion”, and “Building Landing Pages with Predictive Merchandiser.” You’ll learn how some of the biggest ecommerce brands are connecting with customers, investing in machine learning, and relying on Lucidworks Fusion to boost conversions and revenue.

Discover Digital Transformation Strategies

Organizations speaking at Activate 2020 will also share how they invest in machine learning and AI-powered search to transform their business from the inside out. Check out these digital transformation stories from ExxonMobil (“Uncovering Patterns and Insights at Scale with NLP at ExxonMobil”), PricewaterhouseCoopers (“Solving for the Last Mile of Relevancy at PwC”), and Morgan Stanley (“Optimizing Content Once for Search, Chatbot and Voice”). Plus, Lucidworks Principal Product Manager Pratik Patel will cover the latest updates in Lucidwork Fusion 5 that help maximize the value of your data and leverage knowledge across the organization.

Explore Next-Gen User Interfaces for Customer Support

Conversational applications are growing in popularity and redefining how enterprise organizations communicate with their customers. Learn what’s required to adopt and optimize conversational apps in your organization. You’ll hear from Red Hat, (“Optimizing Customer Self-Solve Experience Using Intent at Red Hat.”) and Lucidworks (“Introducing the Agent Insights App for Smart Recommendations Within Salesforce Lightning“). Plus, Google and Lucidworks are teaming up to present (“Fusion Smart Answers Integration with DialogFlow: A Match Made on GCP”) showing how you can combine two best-in-class solutions to build an impactful self-service experience.

Learn Practical AI Applications

Data scientists and machine learning practitioners can take a deep dive into the latest techniques in talks from Salesforce (“ml4ir – An Open Source Deep Learning Library for Search Relevance”), Accenture (“Cloud Native NLP Query Processing with Solr / Lucidworks Fusion”), Target (“Context-Sensitive Autocomplete Suggestions Using LSTM and Pair-Wise Learning at Target”), and Lucidworks (“Implementing a Deep Learning Search Engine”).

Understand the Benefits of Cloud Migration

Kubernetes has the potential to bring massive benefits to technology organizations. Check out Google and Lucidworks talk, “Don’t Fear the Cloud (or Kubernetes),” to learn more about the benefits of cloud migration and the power of Kubernetes. Be sure to attend “Lucidworks Kubernetes Service (Accelerate Fusion 5 Adoption for Self-Hosted Enterprises)” and “Scaling Search Clusters with Apache Solr and Kubernetes” for more information on how cloud and K8s could fit into your organization.

Hear the Latest Developments in Solr

The Solr development community comes together every year at Activate. This year, hear Solr talks from Salesforce (“Solr’s New Package Manager for Plugins”), KMW Technology (“Cross Collection Join Query”), and Fitch Solutions (“Powering Advanced Search and Complex Filtering Using Solr Streaming Expressions at Fitch Solutions”). Plus, join a Solr developer happy hour at the end of the day.

Network and Enjoy This

“Enjoy This” is one of Lucidworks’ core values. The day is packed with opportunities to learn, but we encourage you to take time to connect with attendees and have some fun. You’ll be able to search for attendees you’d like to meet and set up 1:1 video calls. Participate in interactive “Ask Me Anything” sessions on key topics and attend themed happy hours to connect with old friends and meet new ones. Take a moment to unwind in a Brain Break, Yoga Break, or visit the virtual photo booth!

Activate is the only place that brings together business leaders and technical experts across disciplines around a shared vision: delivering exceptional digital experiences that help people find what they are looking for and unlock the value of data. And this is your chance to be a part of it.

Learn firsthand from search, AI, and data experts at the world’s leading organizations at Activate, taking place wherever you and your computer are on September 24th from 9am-3pm PT. Register here today and use the code BL20 to save $100 on your pass. We can’t wait to see you, virtually.

About Liz Wakefield

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