Lucidworks Named Leader in 2024 Gartner® Magic Quadrant™ for Search and Product Discovery

Search, product discovery and merchandising are core Lucidworks capabilities that the world’s largest commerce brands have relied on for years to create best-in-class digital experiences. That’s why we’re thrilled to share that Lucidworks has been listed as a Leader in the Gartner® 2024 Magic Quadrant™ for Product Discovery and Search.

The analysis compared Lucidworks to other vendors and greatly valued our broad industry focus, highlighting our strong capabilities to support customers across various industries. Gartner also noted Lucidworks’ applicability for large and very large enterprise customers relative to our competitors. The report noted the sophisticated and comprehensive capabilities we enable for our clients and ranked us high for innovation, particularly in AI and analytics.

“A best-in-class search experience is a key competitive advantage,” said Mike Sinoway, CEO, Lucidworks. “Lucidworks is dedicated to providing our clients with the search technology and expertise to drive excellent experiences for their customers. We’re honored to be recognized as a Leader for our continued innovation in search solutions and digital experiences. In the coming months we will be introducing even more powerful total AI solutions to connect people with what they’re looking for in a meaningful way.”

The Gartner 2024 Critical Capabilities for Search and Product Discovery states, :Lucidworks is rated highly for site content search, merchandising and analytics and optimization. This is due to its ability to use ML to classify content type and GenAI to enrich attributes for content related data; its robust pipeline configurations for managing complex search rules; and its extensive search analytics dashboard.”

Brands such as Lenovo and Crate & Barrel rely on Lucidworks to transform digital experiences so that users can meet their goals. For example, in the first full year Lucidworks was deployed on Lenovo.com, the annual revenue contribution through search increased by 95%. A total economic impact (TEI) study from Forrester also noted a 361% positive ROI with Lucidworks search.  

The Gartner 2022 Magic Quadrant for Search and Product Discovery states, “Lucidworks ranked high on its funding for innovating and modernizing its tech stack, which included new AI capabilities and partnerships and analytics capabilities in 2023. Clients are usually large or very large enterprise customers with large catalogs and complex merchandising requirements. Lucidworks’ product has the sophistication required for this scale of operation.”

A complimentary copy of the Gartner Magic Quadrant for Insight Engines research report is available here. Contact Lucidworks today to learn how Lucidworks creates better digital experiences through search for some of the world’s largest brands.