Establish continuity between your products, the customer, and the entire product discovery experience. Leverage implicit and explicit customer data to re-rank, highlight, or block products and content on-the-fly. Be one step ahead of each customer leading them down the road to conversion, faster.
Curate compelling landing pages to guide shoppers through the catalog. Flexible and easy-to-use tools enable merchandisers to build out static and dynamic landing pages featuring products, content, recommendations, and facets in ways that leverage their expert domain knowledge and customer relationships.
Facets are one of the most valuable tools a shopper has to accelerate the path to purchase. Are you managing hundreds or thousands of different rules to control the facet experience across the site? Reduce the operational burden and remove friction with machine learning that presents the right facets in the right order at the right time.
Lucidworks has the proven models to get the right customers to the right products and content at the right time. Upsell, cross-sell, compatibility, similar products, and user- and query-specific models will ensure contextually relevant recommendations for every customer.
Don’t require your customers to be explicitly familiar with your product nomenclature. Leverage Lucidworks pre-tuned machine learning jobs and approve recommendations for low-performing queries so you can get back to tackling larger product discovery initiatives.
Discover how different models are driving different experiences for different shoppers and incorporate signals about returned products and in-store purchases. Understand the opportunities in the product discovery funnel and deliver solutions with confidence. Configure informative reporting on experiments, product and query performance with extensibility to BI tools that puts the power in your hands.
Branded content is an essential part of the conversion equation. Easily index content and enrich the product discovery experience to retain customers and deliver on company value. Whether it’s to support queries directed at FAQs, drive relevant imagery, promote blogs, or integrate how-to’s specific to that context, Lucidworks delivers in a personalized and contextually relevant way.
“We don’t have to go in and validate that the results are good; our customers are telling us the results are good.”
Marc Desormeau, Global Search Lead, Lenovo
Lucidworks powers search on NordstromRack.com and Hautelook.com, using tools such as synonyms, stop words and signals to boost relevancy of results.