Tailor the site to each business
Establish continuity between your products, the customer, and the entire product discovery experience. Leverage implicit and explicit customer data to re-rank, highlight, or block products and content on-the-fly. Be one step ahead of each customer leading them down the road to conversion, faster.
Build logical paths to purchase
Curate compelling landing pages to guide shoppers through the catalog. Flexible and easy-to-use tools enable merchandisers to build out static and dynamic landing pages featuring products, content, recommendations, and facets in ways that leverage their expert domain knowledge and customer relationships.
Facet management solved
Facets are one of the most valuable tools a shopper has to accelerate the path to purchase. Are you managing hundreds or thousands of different rules to control the facet experience across the site? Reduce the operational burden and remove friction with machine learning that presents the right facets in the right order at the right time.
B2C recommendations for B2B
Lucidworks has the proven models to get the right customers to the right products and content at the right time. Upsell, cross-sell, compatibility, similar products, and user- and query-specific models will ensure contextually relevant recommendations for every customer.
Optimized query analysis
Don’t require your customers to be explicitly familiar with your product nomenclature. Leverage Lucidworks pre-tuned machine learning jobs and approve recommendations for low-performing queries so you can get back to tackling larger product discovery initiatives.
Actionable analytics & isights
Discover how different models are driving different experiences for different shoppers and incorporate signals about returned products and in-store purchases. Understand the opportunities in the product discovery funnel and deliver solutions with confidence. Configure informative reporting on experiments, product and query performance with extensibility to BI tools that puts the power in your hands.
Relevant content integration
Branded content is an essential part of the conversion equation. Easily index content and enrich the product discovery experience to retain customers and deliver on company value. Whether it’s to support queries directed at FAQs, drive relevant imagery, promote blogs, or integrate how-to’s specific to that context, Lucidworks delivers in a personalized and contextually relevant way.
Connected commerce solutions for the world’s biggest retailers
Lenovo increased search-driven revenue by 175% with Lucidworks
“We don’t have to go in and validate that the results are good; our customers are telling us the results are good.”
Marc Desormeau, Global Search Lead, Lenovo
Crate and Barrel
“We’ve noticed a higher conversion rate. There’s an increase in add to carts and order value as we are continuing to serve up more relevant items to our customers.”
Aaron Veit, Director of Digital Product Management, Crate & Barrel
KÜHL climbs the summit to YoY
revenue growth
KÜHL offers an effortless shopping experience using segmentation and personalization backed by Lucidworks Commerce solutions.
