Shoppers expect that results are unique and personalized to them, in every context. From shopper intent to context to affinities and beyond, the product discovery platform needs to influence type-ahead, results ranking, facet ordering, and content surfacing. Collect and leverage signals with machine learning to take the guesswork out of relevancy and accelerate the path-to-purchase for every shopper.
Give your merchandisers the tools they need to apply their domain expertise and knowledge. With Lucidworks, merchandisers are empowered to control total page experiences. They can boost, bury, pin, block, and add products to results, content, facets, and recommendations. Need to build a promotional page? No problem. Unsure of the best solution? Easily run multivariate tests to determine winners and go to market with confidence.
Gone are the days of irrelevant and underperforming recommendations. Power all recommendations with Lucidworks and harness the signal feedback loop. The models will learn to present contextually relevant, predictive, and personalized products to every shopper. With numerous models available, you have the flexibility to test and target different strategies across your site. Influence shopper behavior to drive higher CTR, AOV, ATC, and conversions.
Analyzing low-performing queries one at a time and trying to resolve with basic rules is exhausting. Leverage Lucidworks’ advanced machine learning models to intercept previously low-performing and zero result queries. Return relevant results and drive conversions, not exits. Let the platform take over so your team can focus their energy on more strategic initiatives.
Facets are one of the most valuable tools a shopper has to accelerate the path to purchase. Are you managing hundreds or thousands of different rules to control the facet experience across the site? Reduce the operational burden and remove friction with machine learning that presents the right facets in the right order at the right time.
Discover how different models are driving different experiences for different shoppers and incorporate signals about returned products and in-store purchases. Understand the opportunities in the product discovery funnel and deliver solutions with confidence. Configure informative reporting on experiments, product and query performance with extensibility to BI tools that puts the power in your hands.
Branded content is an essential part of the conversion equation. Easily index content and enrich the product discovery experience to retain shoppers and deliver on brand value. Whether it’s to support queries directed at FAQs, drive relevant imagery, promote blogs, or integrate how-to’s specific to that context, Lucidworks delivers in a personalized and contextually relevant way.
“We don’t have to go in and validate that the results are good; our customers are telling us the results are good.”
Marc Desormeau, Global Search Lead, Lenovo
Lucidworks powers search on NordstromRack.com and Hautelook.com, using tools such as synonyms, stop words and signals to boost relevancy of results.