The pandemic created a permanent shift in consumer spending. Shoppers’ hesitancy to go in-store has impacted some industries more than others – the top three categories that consumers shopped online were apparel, grocery, and electronics. A recent Lucidworks survey found that 65% of shoppers have bought groceries online and had them delivered.
With this shift in buying behavior, grocery retailers need to enable shoppers to easily search for, browse, and buy the food and products they need on the website as if they are browsing through in-store aisles. Not only should shoppers be able to find the foods, beverages, and related grocery items they need, but they should also see the products they didn’t even realize they wanted. To achieve all of this, your grocery ecommerce solution needs to connect every step of the shopper’s journey, from search and browse, to checkout and delivery, and of course, customer service.
Lucidworks ecommerce solutions are designed to make online shopping easy and delightful, enabling you to enhance the shopper experience and increase ecommerce conversions.
SEE YOU IN VEGAS
Connect with us at Groceryshop 2022
Deliver the product selections and freshness that shoppers want, when they want them.
Las Vegas @ Mandalay Bay | Sept 19-22, 2022
Increase revenue with relevant, personalized search
Make online grocery shopping quick and convenient with a solution powered by machine learning that understands shopper intent and personalizes the right selection at the right time based on real-time behavior.
End zero results
Make it easy for shoppers to find products with natural language processing that identifies shopper intent, and populates your web pages with the perfect product assortment.
LATEST RESEARCH
Shoppers Stay Hungry Online: Groceries on the Internet in 2022
Our global survey of consumers reveals the secret to keeping shoppers buying consumer electronics online.
Boost AOV with smarter recommendations
Personalize your recommended product assortments with signals. Machine learning models can learn to present contextually relevant, predictive, and personalized products to every shopper, driving higher CTR, AOV, ATC, and conversions.
Empower your merchandisers
Respond to changes in buying behavior and optimize the ideal product assortment by easily tuning search results and boosting product placement. All through a low-code, intuitive user interface. They can boost, bury, pin, block, and create promotional pages for the latest seasonal decors with ease.
Handle peak traffic with ease
From Black Friday to Cyber Monday and every seasonal promotion in between, our solution dynamically scales your ecommerce operations to meet the needs of each shopper.
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