COMMERCE SOLUTIONSConvert browsers into buyers with AI that understands shoppers.Create personalized customer experiences that drive conversions, increase basket size, and build lasting loyalty.
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Meet your AI-driven e-commerce platform.
Lucidworks Commerce Solutions blend powerful AI with user-friendly tools to connect shoppers with products—even when search terms aren’t exact.
Our platform integrates with your systems to enhance the entire shopping journey, learning from each interaction.
For B2C, B2B, or both, we provide the foundation for intuitive shopping experiences and lasting e-commerce revenue optimization.
Supercharge your commerce strategy with technology that understands shoppers.
Omnichannel discovery framework
Consistent experiences everywhere. Deploy our product discovery solutions across your website, mobile app, and even in-store kiosks—all managed from one platform.
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Real-time learning system
Continuous improvement engine. Our platform learns from every shopper interaction, getting smarter with each click to deliver increasingly personalized results that boost conversion rates.
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Enterprise data connectors
Connect with your existing ecosystem. Our AI-driven e-commerce platform plugs into whatever systems you already use, without requiring a complete overhaul of your tech stack.
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Merchandiser control center
Business-friendly AI controls. We put powerful AI tools in the hands of your merchandising team—no coding required. They can create personalized customer experiences that drive sales without waiting for IT.
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Neural Hybrid Search engine
Understanding beyond keywords. Our technology combines traditional search with AI that grasps what shoppers mean, not just what they type—so whether they search for exact product names or vague descriptions, results will fit like a “comfy summer outfit.”
Explore Hybrid SearchOur commerce technology in action.
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Intelligent Product Catalog Enhancement
Connect shoppers with the right items even when your product data is spread across different systems or uses inconsistent terminology—driving e-commerce revenue optimization even with large or complex inventory.
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Dynamic Merchandising Automation
Let your merchandisers create product displays that automatically adjust based on what’s working right now, without needing to manually update everything when trends change.
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Zero-Results Elimination
Never show no results found again. Our system understands what shoppers are looking for and always offers relevant alternatives, turning potential abandonment into conversion opportunities.
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Conversational Commerce and Smart Assistants
Power chatbots and virtual assistants with advanced AI to provide immediate, contextual answers and product suggestions.
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Seamless B2B and B2C Shopping Journeys
Create personalized customer experiences at every step, making sure both casual browsers and high-intent buyers receive a tailored shopping experience that maximizes satisfaction and sales.
Expert Services
We're with you every step of the way.
We support you through every part of your journey, a distinctive advantage of working with Lucidworks. Our global expert teams advise in search and digital program design, relevance improvement and optimization, B2B and B2C ROI, and full lifecycle implementation and support. Technology is essential, but so are the people who partner with you for your success.
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“The transformation for us has been growing the audience from in the low tens of thousands…to an audience in the tens of millions where you still don’t want to lose that personal touch, you want to make sure that machines can nominate, but humans can validate the content that we have.”
Juan Paul Ramirez, CTO, Goop
Forrester's Total Economic Impact study revealed that Lucidworks customers achieved a 391% ROI over three years, with a payback period of less than six months.
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REI leveraged Lucidworks to create personalized customer experiences that increased product discovery and drove significant revenue growth during peak seasons.
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One of the world's top five retailers reduced zero-results queries by 91% and increased search-influenced order value by 28% using Lucidworks' semantic vector search.
Explore Their StrategyCommerce Studio: the ultimate merchandising tool
Lucidworks Commerce Studio puts an AI-driven e-commerce platform in your hands—no coding required. Create personalized customer experiences that connect customers with products they want most, even when their search terms aren’t perfect. The result? Higher conversions, bigger baskets, and repeat customers who appreciate your intelligent product discovery solutions.
