SEARCH SOLUTIONSThe end of “Sorry, no results found.”Our AI enhanced enterprise search helps your team and customers quickly find exactly what they’re looking for—turning frustration into productivity and browsers into buyers.
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Smart search that actually works.
Have you ever watched employees waste hours searching for information they need? Or seen customers abandon your site when they can’t find what they want? We solve that problem.
Lucidworks search solutions connect people to answers, products, and insights hidden in your business data. Unlike typical search tools that only match keywords, our intelligent search and discovery understands what people are actually looking for—even when they don’t use the perfect search terms.
The best part? It works with what you already have and gets smarter every day. No massive IT overhaul required.
Why business leaders choose Lucidworks.
Finds the “needle in the haystack”
When your customer or employee needs that one specific document, product, or answer buried in thousands of options, our semantic search platform finds it instantly—even with vague, misspelled, or incomplete searches.
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Speaks your business language
Our cognitive search engine understands your industry terminology, product names, and internal jargon without extensive training. It connects dots between related concepts automatically.
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Deploy your way
Your business has unique needs. That’s why we offer flexible deployment options including fully-managed SaaS, self-hosted on your infrastructure, or a hybrid approach. No forced migrations or one-size-fits-all solutions.
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No more IT bottlenecks
Your team can easily fine-tune search results—highlighting seasonal products, promoting important content, or adjusting based on business priorities—all without coding or technical skills.
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Works anywhere you need it
Add powerful search to your website, customer portal, employee intranet, mobile app, or chatbot—all powered by the same contextual search solutions backend.
Neural hybrid search that learns and improves
With every click and search, our business knowledge discovery system gets smarter about what your users really want—understanding concepts, not just keywords.
See Intelligence in ActionWhat our search does for businesses like yours.
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Slash Time Wasted Searching
Reduce research time with AI-enhanced enterprise search to quickly extract meaningful insights from massive datasets, saving hundreds of research hours each month.
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Reduce Support Costs
When customers can easily find answers themselves, support tickets drop dramatically. One client saw a 7% reduction in support queries after implementing our enterprise search software.
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Turn Browsers Into Buyers
E-commerce companies using Lucidworks see higher conversion rates when shoppers use search. Because when people find what they want quickly, they’re more likely to buy.
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Eliminate Content “Black Holes”
Stop creating valuable content that nobody finds. Our clients report higher usage of their knowledge bases and documentation after implementing intelligent search and discovery.
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Zero-Results Elimination
Intelligent search and discovery identifies untapped market opportunities directly from customer search patterns, with one client developing new product lines that became top sellers within six months of launch.
“The transformation for us has been growing the audience from in the low tens of thousands…to an audience in the tens of millions where you still don’t want to lose that personal touch, you want to make sure that machines can nominate, but humans can validate the content that we have.”
Juan Paul Ramirez, CTO, Goop
Forrester's Total Economic Impact study revealed that Lucidworks customers achieved a 391% ROI over three years, with a payback period of less than six months.
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With customers motivated to self-solve, Red Hat saw a 7% decrease in support case creation for customers who were given the self-solve homepage.
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Partnering with Lucidworks, Oriflame transformed its ecommerce search experience with a robust, AI-powered platform resulting in a 150% increase in usage of popular search terms since deployment.
Explore Their StrategyAI-powered hybrid search solutions.
Lucidworks Solutions combine powerful Neural Hybrid Search with easy-to-use commerce and analytics tools. We connect users with the information they seek—even when search terms aren’t exact.
Our platform integrates with existing systems to enhance discovery experiences. It leverages both semantic and traditional keyword search approaches, learning from each interaction to deliver more relevant results.
For enterprises of all types, our intelligent search technology creates intuitive finding experiences that improve user satisfaction and drive lasting business value.
Expert Services
We're with you every step of the way.
We support you through every part of your journey, a distinctive advantage of working with Lucidworks. Our global expert teams advise in search and digital program design, relevance improvement and optimization, B2B and B2C ROI, and full lifecycle implementation and support. Technology is essential, but so are the people who partner with you for your success.
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