Connected Experiences Are Personalized Experiences
The latest research on what it takes to build connected experiences for your customers and employees.
Beyond Chatbots: Conversational Apps and the Future of Customer Experience
How chatbots, virtual assistants, and conversational apps are changing service, support, and the customer experience.
New Pig Customers Clean Up With Good Search
A tricky dictionary can’t stop New Pig from absorbing their customers leaks, drips, and spills.
Retail Marketplace Trends for 2020
Mobile, voice, and customer experience are three areas of focus for retailers in 2020. Learn how to calibrate resources for the best results.
IDC Whitepaper: The Future of Digital Commerce
How technology is transforming retail, sales, and customer service.
Head-Tail Analysis for Better User Engagement
Head-Tail analysis helps you find missed chances for user engagement.
Create an Amazon-Like Experience with Lucidworks Fusion
Beat the top ecommerce sites with better search and Lucidworks Fusion.
Wonder How Your Search Stacks Up? Compare Against Our Survey
We surveyed retailers with $100M or more in sales to establish key benchmarks powering site performance.
Search and Retail: What’s Next for Digital Commerce
How omnichannel retailers are leveraging advanced search and applications to boost relevancy, purchases, and customer loyalty.
Retail’s Formula for Success in 2020
Three areas of focus will be front and center as we enter the year 2020: mobile, voice, customer experience.
Gartner: Use Personalization to Enrich Customer Experience and Drive Revenue
Research from Gartner reveals the ROI of personalization.
