Technology research and advisory firm Gartner recently published their annual report Magic Quadrant for Insight Engines, which quickly educates about this market’s competing technology providers. We are proud to announce that Lucidworks has been named the only Visionary vendor in Gartner’s 2019 Magic Quadrant for Insight Engines. 

We believe our strong product offering and clear understanding of the needs of enterprise buyers in the Insight Engine market will enable Lucidworks to serve a wide variety of industries well into the future.

So how does this affect you? As the amount of user behavior data captured by organizations continues to grow, the bar to create digital experiences that incorporate all that data is being set even higher.

Our solution is built to rise to the challenge and solve the biggest data problems for the world’s largest companies so they can receive the most value possible from their information. We’re proud to be recognized by Gartner for the second year in a row after being evaluated across a range of criteria related to our outstanding vision and ability to execute.

After analyzing 15 vendors, Gartner named Lucidworks the only Visionary in the Insight Engine market, having evaluated our vision and ability to execute.

According to the report, “As businesses evolve to become digital and generate more structured and unstructured content, the need for insight engine technology to surface relevant facts, content and knowledge to stakeholders is critical. Vendors in this marketplace have mature solutions and represent a cost-effective and systemic approach to improving the development and consumption of knowledge across the enterprise.”

It was Lucidworks’ comprehensive approach that attracted the tech giant Lenovo. “Lucidworks Fusion transformed our search strategy, boosting customer engagement and business-critical KPI’s,” says Marc Desormeau, senior manager, Digital Customer Experience at Lenovo. “From the performance of the platform, to above-and-beyond customer support, we see Lucidworks as a foundational building block for the digital experience of our customers.”

Thirty-four of the Fortune 100 rely on Fusion, Lucidworks flagship product, to improve insight discovery to enable the digital workplace, or to provide their ecommerce customers with a better online experience. Lucidworks customers include: Verizon, Lenovo, Red Hat, Reddit, Staples, Uber and the US Census. 

Gartner Magic Quadrant for Insight Engines, Stephen Emmott, Saniye Alaybeyi, Anthony Mullen, 17 September 2019

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. 

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