Transforming Customer and User Experiences in B2B Ecommerce

Discover how leading B2B manufacturers and distributors are evolving their digital strategies to create B2C-style eCommerce experiences that drive engagement and streamline decision-making.

Key Insights:

Enhanced Search & Discovery: B2B companies are rethinking search, but most find current capabilities only somewhat effective. Discover trends to elevate customer journeys.
AI Integration: AI in eCommerce is expanding, yet challenges persist—data quality, skilled talent, and data privacy are top concerns.
Intuitive Design & Navigation: B2B customers expect seamless, user-friendly experiences. Learn how leading organizations prioritize modern, efficient design.

This report provides essential insights for any B2B leader committed to advancing their digital platforms. Discover how you can optimize your technology and processes to create a buying experience that’s as intuitive as it is effective.

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