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Fusion Smart Answers Integration with DialogFlow (a match made on GCP)

Presented at virtual Activate 2020. Conversational user interfaces are growing in popularity, but the limitations of chatbots can leave user frustrated. By joining the capabilities of Google DialogFlow and Lucidworks Fusion’s Smart Answers, users can get a best in class conversational solution using AI-powered speech to text, powerful dialog flow design and AI- powered semantic search. In this presentation we will present how Smart Answers can be applied towards an impactful self-service experience powered by DialogFlow on GCP.

Steven Mierop, Sales Engineer, Lucidworks
Amit Kumar, Solution Consultant, Cloud AI, Google

Intended Audience:
Search Developers, Data Scientists, Integration engineers

Attendee Takeaway:
-Integration is very easy when platforms are API-first
-Documentation is straightforward and easy to follow for developers
-Combining the two best-in-class platforms results in powerful dialog front-end and scalable ai-based information retrieval back-end.

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