Enabling knowledge workers to do their best work requires innovation and collaboration. But in most organizations, information and content are siloed in disparate and sometimes hidden repositories. What can be found is often outdated or incorrect, frustrating employees and leading to hours of searching for the answer or duplicating content that already exists.
According to a recent McKinsey Global Survey, a majority of executives whose companies have adopted AI believe it has provided an increase in revenue in the business areas where it is used, and 44% say AI has contributed to reduced costs.
We’re proud to be included in KMWorld’s inaugural AI 50 list, where Lucidworks was recognized for the innovative AI-powered search solutions we’ve built for many of the world’s largest brands, including SAS, Red Hat, and Igloo. Lucidworks Fusion uses machine learning that connects employees to documents, conversations, and knowledge at their exact moment of need, erasing hours of unproductive hunting for insights and freeing employees to service customers and provide value to your business.
“As the drive for digital transformation becomes an imperative for companies seeking to compete and succeed in all industry sectors, intelligent tools and services are being leveraged to enable speed, insight, and accuracy,” said Tom Hogan, Group Publisher at KMWorld. “To showcase organizations that are incorporating AI and an assortment of related technologies—including natural language processing, machine learning, and computer vision—into their offerings, KMWorld created the AI 50: The Companies Empowering Intelligent Knowledge Management.”
The recognition from KMWorld comes during a challenging time for many of our digital workplace customers as the world adjusts to a new normal. One of the ways we’re supporting our customers is with a newly launched add-on to Lucidworks Fusion called Smart Answers. Lucidworks Smart Answers brings the power of search and machine learning (ML) to conversational applications like chatbots and virtual assistants, making information easily accessible for employees who need it.
Learn more about why KMWorld named Lucidworks one of the top companies empowering intelligent knowledge management — contact us today to see how we can create a digital workplace that powers faster decision-making, happier teams, and more loyal customers.
Contact us today to learn how Lucidworks can help your team create powerful search and discovery applications for your customers and employees.